Professional Services Consultant

2 weeks ago

Pyrmont, Australia Thomson Reuters Full time

Do you have experience working in Property Trusts, Managed Funds and Superannuation industries?

As a Professional Services Consultant, you will play a lead role in the successful implementation of Thomson Reuters ONESOURCE Trusts software for new clients across the Property Trusts, Managed Funds and Superannuation industries. You will work closely with the client to ensure expectations and requirements are met, deliver according to a project timeline, and escalate any issues as appropriate. In addition to new client implementations, you will assist existing clients with the delivery of consulting engagements, training and other services centered around the ONESOURCE Trusts software suite.

**About the Role**

In this opportunity as Professional Services Consultant, you will:

- Lead and deliver ONESOURCE Trusts software implementations and consulting assignments in accordance with internal Delivery guidelines
- Facilitate ONESOURCE Trusts face to face and online training sessions
- Contribute to the customer account management for assigned customer portfolio
- Understanding customer needs and the tax & accounting environment, specifically the Property Trusts, Managed Funds and Superannuation industries
- Act as an escalation point and escalate to others as appropriate
- Proactively explore opportunities to improve customer service as well as seek and leverage new consulting and sales opportunities to grow revenue
- Work with the Customer Relationship Management and Product Teams to manage and maintain customer accounts

**About You**

You’re a fit for the role of Professional Services Consultant if your background includes:

- 2-4 years’ experience working in the Property Trusts, Managed Funds and/or Superannuation industries
- Relevant tertiary qualification or commensurate practical experience. Other professional accreditation (e.g. CA, CPA) highly desirable
- Familiarization with the ONESOURCE product suite, such as ONESOURCE Trusts highly desirable
- Comfortable with IT / software principles
- Excellent Microsoft office skills
- Strong analytical and problem-solving skills
- Excellent presentation, interpersonal and communication skills (both verbal and written)
- Ability to work in a face paced, team oriented environment
- Attention to detail
- Strong time management

**What’s in it For You?**

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
- ** Culture**: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
- ** Wellbeing**: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
- ** Learning & Development**: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
- ** Social Impact**: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
- ** Purpose Driven Work**: We have a superpower that we’ve never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

LI-LK1
- Under the Thomson Reuters Australia COVID-19 Vaccination Policy all Australian-based new employees must be fully vaccinated by having received an acceptable course of COVID-19 vaccination as defined by the Australian Technical Advisory Group on Immunisation (ATAGI) as a condition of employment._

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than

  • Customer Service Consultant

    5 days ago

    Pyrmont, Australia Robert Half Full time

    Seeking a Customer Service Consultant to join a growing Memberships organisation, offering a fantastic array of benefits and hybrid working! Our client, a Memberships organisation, offering an excellent range of benefits, is seeking a Customer Service Consultant to join their busy team and support with providing a high level of customer service,...

  • Solution Consultant

    5 days ago

    Pyrmont, New South Wales, Australia Thomson Reuters Full time

    Are you at the forefront of legal innovation, with a keen interest in the transformative power of technology?Thomson Reuters are seeking a dynamic Solutions Consultant to join our AEM Proposition team. In this pivotal pre-sales role you will work with our cutting edge legal software, Legal Tracker, HighQ and Contract Express, consulting and providing...

  • Leasing Consultant

    4 weeks ago

    Pyrmont, Australia Resolver Recruitment Full time

    Contract type: - Full Time - Location: - Pyrmont - Industry: - Real Estate - Start date: - 2024-02-04 - Salary: - $70000 - $80000 per annum, Benefits: + Commission on new business - Reference: - BH-9336 - Contact name: - Virginia Brookes Job description Come and join this prestigious inner city team as the fresh face of their high-end leasing...

  • Leasing Consultant

    1 day ago

    Pyrmont, Australia Resolver Recruitment Full time

    Contract type: - Full Time - Location: - Pyrmont - Industry: - Real Estate - Start date: - 2024-02-04 - Salary: - $70000 - $80000 per annum, Benefits: + Commission on new business - Reference: - BH-9336 - Contact name: - Virginia Brookes Job description Come and join this prestigious inner city team as the fresh face of their high-end leasing...

  • Leasing Consultant

    1 week ago

    Pyrmont, Australia Resolver Recruitment Full time

    Contract type: - Full Time - Location: - Pyrmont - Industry: - Real Estate - Start date: - 2024-02-24 - Salary: - $70000 - $80000 per annum, Benefits: + Commission on new business - Reference: - BH-9336-2 - Contact name: - Virginia Brookes Job description Step into the limelight with this exciting opportunity in a valued and renowned inner-city...

  • Solution Consultant

    3 weeks ago

    Pyrmont, Australia Thomson Reuters Full time

    Are you at the forefront of legal innovation, with a keen interest in the transformative power of technology? Thomson Reuters are seeking a dynamic Solutions Consultant to join our AEM Proposition team. In this pivotal pre-sales role you will work with our cutting edge legal software, Legal Tracker, HighQ and Contract Express, consulting and providing...

  • Solution Consultant

    3 weeks ago

    Pyrmont, Australia Thomson Reuters Full time

    Are you at the forefront of legal innovation, with a keen interest in the transformative power of technology? Thomson Reuters are seeking a dynamic Solutions Consultant to join our AEM Proposition team. In this pivotal pre-sales role you will work with our cutting edge legal software, Legal Tracker, HighQ and Contract Express, consulting and providing...

  • Business Consultant

    2 weeks ago

    Pyrmont, Australia Conexxia Pty Ltd Full time

    **Business Consultant** **Salary**: $100,000.00 to $130,000.00 a year **About us** Conexxia is an Australian IT consulting company established in 2015 based in Sydney. Our company’s mission is to challenge the status quo and drive the message of _strategic automation_ as a true enabler for speed and quality. We offer end-to-end IT solution from...

  • Leasing Consultant

    5 days ago

    Pyrmont, New South Wales, Australia Resolver Recruitment Full time

    Contract type: Full Time Location: Pyrmont Industry: Real Estate Start date: Salary:- $ $80000 per annum, Benefits: + Commission on new business Reference: BH9336 Contact name: Virginia BrookesJob descriptionCome and join this prestigious inner city team as the fresh face of their high-end leasing department. Immerse yourself in a Leasing Consultant role...

  • Environmental Consultant

    2 months ago

    Pyrmont, Australia Ivory Group Full time

    **ABOUT THE COMPANY.** Our client is a multi-disciplinary consultancy that is well-established in the market for their services within the Environmental sector. They are a collaborative team that has developed a reputation for being dynamic and delivering innovative, practical, and cost-effective solutions to environmental and geotechnical sectors. Our team...

  • Leasing Consultant

    5 days ago

    Pyrmont, New South Wales, Australia Resolver Recruitment Full time

    Contract type: Full Time Location: Pyrmont Industry: Real Estate Start date: Salary:- $ $80000 per annum, Benefits: + Commission on new business Reference: BH93362 Contact name: Virginia BrookesJob descriptionStep into the limelight with this exciting opportunity in a valued and renowned inner-city franchise group team We're looking for a vibrant and...

  • Service Director Ku Maybanke

    4 weeks ago

    Pyrmont, Australia KU Children's Services Full time

    **The Role** Small, unique, extended hours Child Care Subsidy Preschool Service located in Pyrmont. KU Maybanke Preschool provides education and care for toddler and preschool aged children Monday to Friday between 8am - 4pm all year round. We are looking for an experienced director with a passion for incorporating nature play into the curriculum. At KU...

  • Service Director Ku Maybanke

    6 days ago

    Pyrmont, New South Wales, Australia KU Children's Services Full time

    The RoleSmall, unique, extended hours Child Care Subsidy Preschool Service located in Pyrmont. KU Maybanke Preschool provides education and care for toddler and preschool aged children Monday to Friday between 8am - 4pm all year round.We are looking for an experienced director with a passion for incorporating nature play into the curriculum. At KU Maybanke...

  • New Business Sales Consultant

    2 months ago

    Pyrmont, Australia People 2.0 Australia (EST) Pty Ltd Full time

    Work will never be the same. The acceleration of technology and cultural mindsets have forever changed the way the world works. Businesses need a flexible, distributed workforce mix: full-time and part-time employees, freelancers, and independent contractors, onsite and remote workers. At the same time, workers are demanding more freedom, mobility, and...

  • Digital Strategy Consultant

    3 weeks ago

    Pyrmont, Australia Sillyfish Full time

    **Digital Strategy Consultant** Sillyfish is a rapidly emerging digital agency backed by the Media company, VMG. We specialise in providing world-class digital marketing for our clients. We create impactful campaigns with a strong ROI across SEM, SEO, CRO, PPC, Ecommerce and Social. With continued growth over the last 12 months, we now have a fantastic...

  • Airline Customer Service Consultant

    6 days ago

    Pyrmont, New South Wales, Australia Bluelink International Australia Pty Ltd Full time

    Bluelink, L'art de la Relation.Bluelink - Air France KLM contact centre subsidiary are responsible to provide service on behalf of the prestigious airlines group Air France-KLM. With teams spreading from Europe to Australia, the Americas to Africa it has over 2000 employees servicing in 30 different languages.We believe in the value of relationships and the...

  • Airline Customer Service Consultant

    4 weeks ago

    Pyrmont, Australia Bluelink International Australia Pty Ltd Full time

    **Bluelink, L'art de la Relation.** Bluelink - Air France KLM contact centre subsidiary are responsible to provide service on behalf of the prestigious airlines group Air France-KLM. With teams spreading from Europe to Australia, the Americas to Africa it has over 2000 employees servicing in 30 different languages. We believe in the value of relationships...

  • Airline Customer Service Consultant

    4 weeks ago

    Pyrmont, Australia Bluelink International Australia Pty Ltd Full time

    **Bluelink, L'art de la Relation.** Bluelink - Air France KLM contact centre subsidiary are responsible to provide service on behalf of the prestigious airlines group Air France-KLM. With teams spreading from Europe to Australia, the Americas to Africa it has over 2000 employees servicing in 30 different languages. We believe in the value of relationships...

  • Airline Customer Service Consultant

    3 weeks ago

    Pyrmont, Australia Bluelink International Australia Pty Ltd Full time

    **Bluelink, L'art de la Relation.** Bluelink - Air France KLM contact centre subsidiary are responsible to provide service on behalf of the prestigious airlines group Air France-KLM. With teams spreading from Europe to Australia, the Americas to Africa it has over 2000 employees servicing in 30 different languages. We believe in the value of relationships...

  • Client Service Director

    3 weeks ago

    Pyrmont, Australia Hotwire Global Full time

    **Who are we?** We’re Hotwire. The global Tech Communications Consultancy who delivers end to end on Strategy, Brand, Comms & PR, all in house. Experts on each all under one roof. Along with a business structure, and working philosophy, that delivers work specifically structured around that flow. We’re smart (no point in dancing around it) and we’re a...