Customer Service Officer

3 weeks ago

Melbourne, Australia mlcoa Full time

Company Description

mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession.

We are seeking a skilled, enthusiastic and driven Customer Services Officer who enjoys invoicing, numbers and file preparation with attention to detail.

Reporting to the Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team.

**Job Description**:
**Responsibilities will include but are not limited to**:

- Undertaking accurate preparation of client files for our team of Specialist Consultants
- Gathering information from multiple internal systems and case notes to undertake accurate preparation of customer invoicing.
- Liaising with customers to plan and implement agreed services
- Scheduling of appointments.
- Maintaining busy inboxes, with queries, appointments and non-appointment services
- Providing administrative and operational support to consultant practitioners
- Providing information and advice to customers, or prospective customers
- Undertaking other tasks assigned to the Client Services team, including reception duties, and supporting the greater team in general.

**Qualifications**:
**To be considered for this role you will have**:

- Demonstrated the ability to provide excellent customer service
- Excellent verbal, written and interpersonal communication skills
- Demonstrated the ability to work independently and within a group environment
- Hold a strong team ethic and ability to work closely with others within a professional capacity
- A personal approach which is enthusiastic, friendly and helpful
- Strong attention to detail and follow up
- Computer literacy, with proficiency in Microsoft Office (Word/Excel)

mlcoa offers an exciting and fast paced team environment where client focus, team spirit, drive and respect are key features. Ours is a growing business and opportunities abound for talented performers.

Additional Information
**You are welcome here.**

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Aboriginal and Torres Strait Islander Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.

  • Customer Service Specialist

    4 weeks ago

    Melbourne, Australia CSC (Corporation Service Company) Full time

    As a Customer Service Specialist you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with various Product Managers with different duties. This role would suit someone who is internet savvy and seeking a career working with cutting edge technology and global...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Mars Recruitment Full time

    What you’ll be doing 6 week opportunity for a Customer Service Officer to join an information office based in Yarraville. The Customer Service Officer will assist ustomers with day to day queries around a construction project being completed locally. - Excellent communication skills - Ability to liaise with customers - Professionally presented Benefits...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Public Sector People Full time

    Paying $34.79 per hour + super - Standard Office Hours - Part time 24 hours a week - Local Government Opportunity You will be the first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. **Role** As a Customer Service Officer in the Call Centre, you'll be responsible for...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Public Sector People Full time

    Fast-paced customer service role - Mitel and Carelink knowledge beneficial - Local Government opportunity Join a Leading Public Sector Organisation as a Customer Service Officer! Our client, a respected and innovative public sector organisation, is seeking a dedicated Customer Service Officer to join their dynamic team. With a strong focus on delivering...

  • Customer Service Officer

    7 days ago

    Melbourne, Australia Parks Victoria Full time

    Be part of a supportive and motivated team culture - On-the-job training provided to set you up for success - Competitive Salary + Superannuation + Personalised Development Plans for career progression - Enjoy a healthy work-life balance in this Ongoing Part-Time role - Rostered Weekend Allowance (if eligible) About the role The position's primary focus...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Evans Faull Pty Ltd Full time

    Full-time role - Mulgrave location - Be part of a growing, committed team - **Full time role**: - **Mulgrave location**: - **Be part of a growing, committed team** **The Role** Haddenham Healthcare, is a Melbourne-based supplier of high-quality healthcare products. They are a seeking a full-time Customer Service Officer to liaise with their customers and...

  • Customer Service Officer

    7 days ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract au$37 - au$44 per hour**The role** This Government Department is seeking an experienced Customer Service Officer to join the team on a contract role. The role is through to 10th of March 2024 with possible extensions. **Responsibilities** - Respond to customer inquiries and technical issues via various communication channels. -...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Parks Victoria Full time

    Supportive and motivated team culture - Competitive Salary + Superannuation + Personalised Development Plans for career progression - Healthy work-life balance About the role As the customer service officer the primary focus of your role while working in the historic Werribee Park Mansion is to be the first point of contact for customers, including members...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia KLC Recruitment Full time

    **Thomastown Location**: - **Full time 9 - 5**: - **$70000 plus Super** **About the Role** Our client is looking for an exceptional Customer Service Officer who has exceptional database skills. Your role will require you to be upbeat and make outbound calls. Your listening skills will further help the business to understand the needs of the customers....

  • Customer Service Officer

    7 days ago

    Melbourne, Australia Parks Victoria Full time

    Join our dynamic customer facing team to provide exemplary Visitor Experiences - Enjoy working in nature at the beautiful Dandenong Ranges Botanic Gardens - Build your customer service skills in our retail outlet and by provide tours through the garden on our Garden tour bus **About the role**: As a Customer Service Officer, you will be the first point of...

  • Customer Service Officer

    5 days ago

    Melbourne, Australia Osborne Richardson Australia Full time

    **Salary**: $30-$35 per hour **Location**: VIC - Melbourne **Ref**: CustService Offcr **Description**: Osborne Richardson are delighted to offer a 3 month opportunity as a Customer Service Officer with Maribyrnong City Council in Melbourne.

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. **About the role**: - Open position across Melbourne - Full-time hours - Jobs are in urban locations and close to public transport: Elizabeth St location - Easy to fill timesheet, on-time weekly payment, and option for...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Options Consulting Group Full time

    Sound Knowledge of SAP - Manufacturing Environment - Full time Office Based Role Australian demand for locally labelled and packaged goods is very strong and our client holds more that 50% market share of applied chemicals sold into this niche sector and is capturing market share because of global resources, local service, and personalised expertise. **_As...

  • Customer Service Officer

    3 weeks ago

    Melbourne, Australia Hudson Full time

    Work with high-profile stakeholders Easy to fill timesheet and option for Real-Time Remuneration Attractive hourly rates and variable contracts availableflexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details.About the role: Open position across Melbourne Full-time hours Jobs...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Flexhive Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details.About the role: Open position across Melbourne Full-time hours Jobs are in urban locations and close to public transport: Elizabeth St location Easy to fill timesheet, on-time weekly payment, and option for Real-Time...

  • Customer Service Officer

    7 days ago

    Melbourne, Australia Vertex Recruitmen Full time

    **Our Client**: Is a leading International Freight Forwarding company providing customised supply chain solutions to their portfolio of clients. Working in a vibrant, collaborative team environment offering flexible working conditions (work from home and office) With your strong work ethic and determination to succeed then this could be the role for...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Dixon Appointments Full time

    4-month assignment commencing ASAP, possibility to go permanent - Full-time in CBD - Post-Secondary Education - 4-month assignment commencing ASAP, possibility to go permanent - Full-time in CBD - Post-Secondary Education **The Organisation**: TAFE institute recognised as Australia's leading provider of training for the foods, tourism, hospitality, and...

  • Customer Service Officer

    4 weeks ago

    Melbourne, Australia Corestaff Full time

    **CUSTOMER SERVICE OFFICER / ADMINISTRATOR**: - Admin / Secretarial / Office Support - Administration - Melbourne - Casual 8/8/2023 - Casual ongoing role - Australia's largest hot-dip galvanizing company - Pay rate $34.98 **About Our Client**About The Job** Reporting to the Operations Manager you will ensure seamless servicing of customers from the...

  • Customer Service Officer

    7 days ago

    Melbourne, Australia Parks Victoria Full time

    Location: Melbourne | Western Metropolitan Job type: Part time / Ongoing Organisation: Parks Victoria **Salary**: $57,188 - $76,519 Occupation: Hospitality and Tourism Reference: VG/14230000 Parks Victoria is looking for a vibrant and experienced Customer Service Officer to join our team at Werribee Park. - Be part of a supportive and motivated team...

  • Customer Service Officer

    7 days ago

    Melbourne, Australia Parks Victoria Full time

    Location: Melbourne | Eastern Metropolitan Job type: Casual / Casual Organisation: Parks Victoria **Salary**: $45,607 - $55,612 Occupation: Customer Service/Call Centre Reference: VG/70024CSO Are you looking for casual work in a picturesque setting? Parks Victoria is looking for a Customer Service Officer to join our small team at the Dandenong Botanic...