Marketing Manager

3 weeks ago

Melbourne, Australia Property Exchange Australia Limited Full time

**Hi, we’re PEXA**
- We know you’ll Google us before applying, so we’ll keep this brief. Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week safely settle their homes. And this is just the beginning. Our data and insights are helping organisations unlock the intel they need to drive change and possibilities.

Since starting our journey in 2010, we now employ a team of over 1,000 people working across multiple continents. We’re still growing, innovating and looking ahead, but behind our greatest achievements, there is a team of curious creators and big thinkers. That’s why, we’re looking for ambitious people like yourself to join the team.

**About The Role**
- As a Brand & Product Marketing team member, the Marketing Manager will support the delivery of PEXA’s Group marketing & channel strategy. Working closely with key stakeholders of all levels, including Senior Leaders, you will lead initiatives and campaigns to build growth, advocacy and internal adoption/adherence of our solutions. As a brand custodian & customer champion, you will also ensure internal and external alignment and adoption of the PEXA brand guidelines and ensure reputation and value by delivering market-leading engagement for our customer segments.

**What you’ll be doing**:

- Drive growth and impact across all scorecard KPIs: customer acquisition, revenue, conversion and retention.
- Drive and support the management of the marketing plan, particularly Brand and Product marketing initiatives.
- Develop relationships with Senior Stakeholders across all areas of PEXA (PEXA, PEXA Exchange, PDG, PX Ventures, UK & International, acquired businesses) as required to understand their business objectives, challenges, solutions and product roadmap to install a customer-led view of how marketing can help deliver into the market.
- Regularly engage with key internal stakeholders and business units (including but not limited to product, front line, risk, legal, tech, events and the Group Executive team) on marketing and business initiatives and priorities.
- Working closely with the Digital Marketing Channels & Analytics team, monitor, track, manage and report on key projects and campaigns from start to finish
- Use research and data analytics to lead continuous optimisation of marketing activity, customer journeys and report back to the business on recommendations for actioning these learnings.
- Assist with managing supplier relationships (briefing, providing strategic direction, executional oversight, QBRs)
- Contribute to a master activity calendar, capturing all channels of activity and supporting business unit activity
- Champion the marketing team by socialising the latest initiatives and outcomes across the business
- Support the Head of Group Brand & Product Marketing in ensuring adoption and adherence internally of all PEXA Group brands, as defined by the brand strategy, architecture and guidelines, to ensure consistent delivery across all customer channels (sales, service, marketing, solutions).
- Champion compliance of the PEXA brand, including visual guidelines and tone of voice guidelines.
- Role model on PEXA’s values and behaviours

**What you’ll bring to the table**:

- Customer-first approach with commercial acumen
- Ability to role model PEXA values and behaviours
- Demonstrated strategic and operational inputs
- Have proven success and a natural ability to build value-driven relationships internally and externally
- Strategic thinker who can quickly respond to changing business needs and solve problems.
- Deep understanding and proven track record in delivering multi-channel marketing activity and great end-to-end customer journeys
- Digital analytics use, reporting and ability to draw actionable insights
- Project and campaign management experience
- Create and maintain internal presentations and documents for active marketing programs.
- Ability to manage upwards and multiple stakeholders
- Excellent communicator, both written and spoken
- Deliver on time, budget and ability to manage stakeholder expectations
- Adaptability, proactive and self-starter
- #LI-AN1

**A career at PEXA starts with you**
- If you think you have the required skills, an appetite to learn and would be a great fit, we’d love to hear from you - even if you don’t tick all the boxes. At PEXA we support your growth and help you discover your full potential.

**Why join us**
- Flexibility is in our DNA, with no set days office days - work from any location in Australia
- Your holistic wellbeing is important to us. Enjoy meditation, yoga, boxing classes and a wellness day each month to recharge
- We know that work is just one aspect of your life. That’s why

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