Payroll Services Team Leader, Aps Level 6

4 weeks ago


Canberra, Australia Department of Industry, Science, Energy & Resources Full time

Canberra
- Job closes 18/5/2024

**About the Department**:
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

- Growing innovative & competitive businesses, industries and regions
- Investing in science and technology
- Strengthening the resources sector.

The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people’s lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia’s future.

Please see the APSC’s APS Employee Value Proposition for more information on the benefits and value of employment within the APS.

**About the team**:
The Departments Shared Services Hub provides payroll services under the Whole-of-Government Shared Services Programme. The Shared Services Hub is committed to delivering effective and efficient payroll services in line with Service Level Agreements negotiated with each client agency.

**The opportunity**:
Working in the Hub presents a unique opportunity to be involved in innovative service delivery arrangements relating to both systems and processes - and to collaborate across the Public Sector. In the delivery of payroll services the Hub utilises the Aurion HRMS. Effective client engagement is an essential component of our service delivery, including, on occasion, in respect to the onboarding of new clients.

**What’s in it for you?**:
This is an outstanding opportunity for high-performing payroll officers to join a dynamic Shared Services Hub and to advance their careers as payroll officers. You will be working with a range of SMEs and skilled and dedicated managers in the delivery of payroll services that will meet and exceed Service Level standards for both internal and external stakeholders.

As a Team leader you will demonstrate experience and/or capacity in the following:

- Effectively leading and managing a payroll team to deliver quality outcomes
- Building a capacity and capability with the payroll team
- Contributing to the development of team objectives for short term tasks and strategic planning for longer-term initiatives
- Delivering strong communication and stakeholder management skills, including the ability to effectively negotiate and influence outcomes on more difficult issues
- Displaying strong customer service skills, including using through initiative and the ability to foster effective working relationships with stakeholders at all levels
- Strong problem solving skills, judgement and analytical skills
- Excellent organisational skills, including energy and drive, and the ability to manage priorities to achieve results
- Resilient with a positive attitude and responsive to changing and competing priorities
- A strong respect for APS values, inclusion and diversity and the behaviours that will build a team that is inclusive in nature.

**What you will do**:
As a Payroll Team Leader, you will work with and report to your Assistant Manager and will be required to undertake work that is quite complex in nature, work under limited direction, accept accountability and enjoy reasonable autonomy.

You will be responsible for leading a payroll team in the delivery of timely and effective payroll services. You may undertake a variety of systems administration, assurance and reporting functions to ensure the delivery of high-quality payroll services is sustained throughout each fortnightly pay cycle and across the financial year.

You will be responsible for assisting in identifying, developing, implementing and reviewing business processes that underpin the operational efficiency of the team. In addition, you will use your analytical and conceptual skills to identify improvements and troubleshoot problem issues that may arise.

As a Team Leader, in close consultation with your Assistant Manager, you will:

- Lead and manage a payroll team ensuring deadlines and statutory obligations are met including the processing of fortnightly pays and the completion of end of financial year activities.
- Perform and quality assure payroll processes at the end of each pay cycle to ensure employees are paid correctly, records are maintained and the reconciliation of fortnightly pays is completed
- Coach and manage team members to develop their skills and oversee their workload including:

- providing clarity around roles, expectations and responsibilities
- using on-the-job opportunities and formal training to help transfer knowledge and develop capability
- provide continuous feedback
- Work with team members, the Aurion Team and IT to ensure the system is maintain



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