Customer Relations Consultant

4 weeks ago


Melbourne, Australia CircuIT Recruitment Group Full time

$100,000 OTE
- Clear progression path

Do you have excellent communication skills and a passion for providing exceptional customer service? My client is seeking a motivated individual to manage daily incoming leads through their online portal and speak with potential customers and dealership partners.

In this role, you will be responsible for ensuring customer satisfaction during the process of selling their vehicle, meeting sales targets efficiently, and managing leads in a timely manner. You will also identify prospective lead opportunities and offer product and service up-sell opportunities.

To be successful in this role, you should have great interpersonal and communication skills, be self-motivated, a team player, and have a sense of ownership and pride in your performance and its impact on the company's success. You should also have time management and prioritization skills to meet deadlines and close sales in a timely manner, ability to contact customers, complete sales, and manage other tasks independently, and quick thinking to provide creative solutions that address customers' needs and concerns.

Experience in a lead management or sales-related role and being customer-facing is essential, while automotive experience or knowledge and proven results in a KPI driven role and direct selling experience is desirable.



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