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Medical Receptionist
2 weeks ago
Following the recent acquisition/due to business growth, I-MED Radiology Network is pleased to be offering a new opportunity for an experienced Medical Receptionist to join the team in Ringwood East, VIC.
The role is a full time, permanent position working Monday to Friday with 7.6 hour shifts between the core hours of 6:00am and 9:00pm. You will be working on a rotating roster across the following suburbs:
- Heidelberg
- Bundoora
- Greensborough
- Eltham
- Doncaster
- Mont ALbert
- Blackburn
- Ringwood
- Croydon
- Boronia
- Lilydale
**Key attractions for this role**:
- Competitive compensation
- Comprehensive induction training and ongoing development
- To be part of a fun & dedicated team that celebrates wins and successes
**Key accountabilities include**:
- Driving the delivery of high quality reception and contact centre services
- Managing appointments to maximise customer service and clinic efficiency
- Providing excellent customer service and patient care
- Developing and maintaining strong working relationships with patients, referrers, staff and managers
**Key selection criteria**:
- Previous medical receptionist and call centre experience (highly desirable)
- Ability to manage high volume, inbound calls
- Demonstrated initiative and willingness to learn
- Excellent interpersonal and communication skills
- Ability to work autonomously and in a team environment
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