Projects Coordinator

2 months ago


Silverwater, Australia Essilor Full time

SUNIX Computer Consultants, part of the Essilor group of companies, have been developing and distributing practice management systems since 1990. In the past 30 years, many updates have been released with added new features and functionalities. The SUNIX systems have been sold to over 1500 practices, and have become the leading Optometric Practice Management Systems across Australia and New Zealand

We are looking for a Customer Liaison & Projects Coordinator to join our SUNIX team, based at Silverwater. This full-time, permanent role will be instrumental in the achievement of the SUNIX system implementation and project deliverables, supporting the development team with project activities, including project timelines updates, customer & supplier liaison to ensure that relevent stakeholders are informed or involved in the upgrades. In addition, the incumbent will be the key contact for our Optometry customers to help understand and resolve issues. This role is the key liasion person between the SUNIX development teams, Sunix Support teams and our end Optometry Customers as well as monitoring Support work ticket submissinos to ensuring that the CRM database is maintained.

**Our key criteria**:
Prior experience in co-ordinating projects involving internal and external stakeholders, ideally in the IT/software development space.

High attention to detail and proven ability to be self-directed in their work

Ability to understand and communicate technical information to a variet of internal and external stakeholders

Demonstrated customer centric attitude and strong relationship building skills

Experience in Microsoft Office suite (Excel, Word, Powerpoint) at an intermediate level

Strong written and verbal communication skills

Solutions focussed thinker


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