Customer Service Representative

6 months ago


Revesby, Australia Hitachi Construction Machinery Full time

**About Us**

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.

**Hitachi Benefits**:

- ** Hybrid working**:Opportunity to work from home up to 2 days per week
- ** TWO bonuses a year**:Potential to earn biannual bonuses providing increased earning capacity
- ** Health**: Discounted Medibank health insurance policy
- ** Wellness program**: access to Employee Assistance Program
- ** Uniform**:Generous corporate uniform supplied
- ** Training and Development**: Continuous training and upskilling with real career development opportunities, start your rewarding career now
- ** Home Electrical Appliances**: Employee exclusive staff discounts on Hitachi goods
- ** Location**:Revesby with access to FREE onsite parking

**The Opportunity**

Based in Revesby, we are seeking an experienced Customer Service Representative with availability to work weekends to support our customer base on a permanent, full-time basis. This is a hybrid working opportunity, with the ability to work up to 2 days from home per week.

**Availability to work weekends is a must.**

**About you**
- Experience working within a high-volume, dynamic, call centre or customer service environment is highly regarded
- Availability to work weekends
- Experience processing internal/counter sales orders will be advantageous
- Ability to create purchase orders and raise invoices
- Excellent written and verbal communication skills to direct high-volume inquiries
- Strong computer literacy skills
- Helpful and adaptable approach when understanding customer needs with an ability to navigate and solve complex issues
- The ability to professionally articulate to internal and external customers

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