Assistant Project Officer

3 months ago

Sydney, Australia NSW Department of Customer Service Full time

**Assistant Project Officer (P&C Privacy and Policy)**

**Clerk Grade 5/6, Ongoing, Full-time 35 hours per week**
**People Services, People & Culture, Department of Customer Service**
**4PSQ Parramatta or Gosford or Sydney McKell location (travel required between these locations)**
**Salary Range: $93,295 - $102,941 p.a base salary**

**About the Opportunity**

***Due to innovation and growth in the People & Culture (P&C) Division at the Department of Customer Service, we have an exciting and new opportunity for an Assistant Project Officer to join our high-performing and progressive People Services team

Our specialised P&C Policy and Privacy team works closely with the rest of People & Culture and a broad range of business units across DCS to drive change and innovation on a grand scale

This role will assist with projects for a team that plays a crucial role in fostering positive workplace culture within the Department. This opportunity will allow you to bring your exceptional project management skills and your passion for supporting programs of work in the P&C policy and privacy space.

**Your day to day**:

- Provide project and operational support, including monitoring and reporting on project plans, milestones and deliverables, to ensure time, cost and quality indicators are in line with approved project plans
- Update and collate documentation and records regarding relevant issues, policies and practices to ensure the delivery of projects complies with agreed project management methodology
- Undertake basic research and analysis in assigned project areas and contribute to the preparation of project briefs to support informed decision making and planning
- Assist the project team to complete tasks and implement project plans to ensure agreed outcomes are achieved
- Communicate with relevant stakeholders to provide updates regarding project status and implementation issues
- Provide a range of secretariat and administrative services, including coordinating committee meetings and preparing papers, to support project management delivery
- Assist with P&C privacy team reporting and scheduling, including broader training and awareness activities, with support from other team members

**About You**:
To be successful in this role you will possess a great blend of skills, including:

- An understanding of employment and industrial requirements.
- Strong project management and time-management skills with the ability to manage multiple tasks and priorities effectively.
- Excellent verbal and written communication skills with the ability to interact professional with internal and external stakeholders.
- A collaborative and proactive approach with the ability to work effectively in a team environment and also work independently.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), MS Teams, Sharepoint and experience in case management systems is advantageous.

We support and promote flexible working options and encourage applicants from diverse backgrounds to apply.

**Targeted Question**:
***_"Provide an example of a time when you successfully managed multiple administrative tasks which involved legislative requirements and/or organisational policies in a fast-paced environment? What strategies do you use to prioritise your workload when managing competing priorities."_

**About us**

***Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make Government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

Understand more about the Department of Customer Service - here.

**Looking for more information about the role?**

***Why not reach out to Amber Chandler, Associate Director P&C Policy and Privacy for a conversation and learn more about this incredible opportunity.

Salary Grade 5/6, with the base salary for this role starting at $93295 base plus superannuation

**Closing Date**:Friday, September 20th, 2024 at 10:00 am

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

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