Mobile Lender

3 months ago

Brisbane, Australia Bank of Queensland Full time

**About the Role**
Our Mobile Lenders at BOQ Group are empowered to make a real difference.

Think about it as being the CEO of your own business where your mission is to accelerate the penetration of BOQ mortgage services in this territory, while delivering an exceptional customer experience.

You will enjoy sourcing and building relationships with new referral partners within your local community for Home Lending business. You will have the opportunity to start a brand new portfolio of clients through a holistic customer centric approach to support their home lending and other financial needs which you will achieve through your strong ability to business develop and build strong relationships.

You will enjoy the flexibility this mobile position offers, and be able to work around your client’s needs. In line with BOQ Groups values and key to this integral role is taking personal accountability to providing a high level of customer service and keeping all stakeholders informed throughout the process at a level that promotes and drives customer satisfaction and advocacy.

You will have the ability to foster a coaching culture to support referral partners and a branch network to complement your internal drive. You will engage with prospects and customers, establish trust and develop long term relationships. You have the ability to work with all internal functions to build the business partnership required to support an exceptional customer journey. You will be an active member of a high performing team that creates growth (in all its forms), leading progressively and empathetically, in a manner that is high in integrity, fun and makes a difference.

We have an exciting opportunity for a Mobile Lender to join BOQ Groups highly regarded retail team in our Croydon region.
**About you**
What matters is your experience in growing a business, proven home lending experience and being a lender that people want to follow.

If you have a track record of excellence and consistent client solution success, the ability to inspire partnerships and customers, passionate about developing your banking career, and you know that you can accomplish the above goals, then we are interested in what you can bring to our organisation.

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Perks**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ04081

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