Customer Logistics Coordinator

1 week ago


Perth, Australia Aurizon Full time

Job Number:
95182-323731

Work type:
Permanent - Full Time

**Location**:
Perth, Welshpool

Categories:
Transport Operations & Logistics

**Location: Perth (**Welshpool)

**Remuneration** - Attractive salary plus bonus opportunity.

Our Bulk West division is an expanding growing logistics offering that includes rail operations, ports and terminals, containerised freight and trucking.

As the Customer Logistics Coordinator (Freight), you will take a leading role in promoting and coordinating customer service within the business unit. Acting as the primary point of contact for customers at the operational and logistics level, you will provide essential support in daily and weekly ordering and scheduling. Additionally, you will identify opportunities for improvement, driving and assisting in the implementation of operational enhancement initiatives.

**About the role**
- Manage and oversee the regular schedule for our Kalgoorlie Freighter, manage customer service requirements and issues including orders, variations, and network disruptions.
- Build and maintain customer relationships, actively creating opportunity to improve performance through regular formal and informal communication channels.
- Coordinate and optimise the utilisation of crews and equipment, including wagons, road vehicles, trailers, side loaders, reach stackers etc.
- Ensure fleet operates efficiently by minimising operating costs through effective planning and scheduling.
- Liaise with providers of all elements of the logistics chain, taking corrective action where appropriate should customer or operational needs hinder the viability or the performance of the business in the planning environment.
- Report forecasted service disruptions to customer, actively driving solutions and recovery processes.
- Liaise with internal stakeholders to schedule additional services to best meet customer needs, give instructions on loading priority (as guided by performance metrics across the Bulk West portfolio), and communicate details in emergency situations.

**About you**
- Experience in customer facing logistics and supply chain management techniques that maximise the use of assets and resources.
- IT skills, particularly in Supply Chain Management / Freight Management systems, Excel, Power BI and SharePoint.
- Communicates effectively - Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Customer focus - Build strong relationships and deliver customer
- centric solutions.
- Collaborates - Build partnerships and work collaboratively with others to meet shared objectives.
- Decision-quality - Make good and timely decisions that keep the organisation moving forward.
- Optimise work processes - Have the ability to identify areas for improvement and assist in developing process improvement solutions.

**What we offer you**:
At Aurizon, we support the development and growth of our employees. With a national portfolio of operations, we offer long-term and exciting career opportunities.

Some of our benefits include:

- Development and growth opportunities.
- Access to mentoring and development programs.
- Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands.
- Parental leave program and super booster.

**About Aurizon.**

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers and industry with international and domestic markets.

**Look to Aurizon for a diverse and collaborative culture.**

At Aurizon, we are proud of our diverse, collaborative, creative and high-performance culture. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.

**Advertised**: 01 Oct 2024 W. Australia Standard Time
**Applications close**: 15 Oct 2024 W. Australia Standard Time



  • Perth, Western Australia Bossna Logistics Full time

    About UsWe are Western Australia's leading third-party logistics provider, dedicated to offering customized transportation solutions that enhance our clients' supply chain efficiency. Our comprehensive network of branches and large fleet enable us to provide top-notch service and timely delivery across various industries.The PositionThis is a full-time...


  • Perth, Western Australia Niche Logistics Part time

    Niche Logistics is a leading provider of transport solutions in Australia, partnering with renowned brands and delivering high-quality service. We are seeking an experienced Operations Support Administrator to join our team in Perth, working on a part-time basis (20 hours per week).This role is ideal for individuals looking to contribute to a fast-paced...


  • Perth, Western Australia Niche Logistics Part time

    We're on the hunt for a skilled administrator to join our team in Perth. As a Transport Support Coordinator, you'll play a vital role in supporting our operations and ensuring smooth day-to-day functioning.Your Key Tasks:Coordinate admin tasks and bookings for transport operationsProcess paperwork, check PODs, and schedule tasksSupport the operations...


  • Perth, Australia deugro group Full time

    **Logistics Coordinator** **Location: Perth, Australia** The deugro group is a globally active company serving the project logistics industry. Counting 1,200 employees worldwide in more than 40 countries, we are a true global network of logistics experts—for road and rail, ocean and air freight. We set the courses of tomorrow—today. deugro is the...


  • Perth, Western Australia Maddington Concrete Pty Ltd. Full time

    We are seeking a Construction Logistics Coordinator to oversee the transportation of concrete goods from our yard to construction sites.Responsibilities:Develop and implement efficient logistics plans to meet customer needsYou will be responsible for coordinating with drivers, tracking inventory levels, and communicating effectively with colleagues and...


  • Perth, Western Australia Bossna Logistics Full time

    Job OverviewBossna Logistics is Western Australia's leading third-party logistics provider, offering tailored transportation solutions to streamline supply chain operations. With strategically located branches and an extensive fleet, we cater to various industries with quality service and on-time deliveries.About the RoleThis is a full-time on-site position...


  • Perth, Western Australia Marken Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Logistics Coordinator Specialist to join our team at Marken, a leading provider of clinical drug product storage and distribution services.The successful candidate will be responsible for coordinating logistics operations, ensuring timely delivery of shipments, and maintaining accurate...


  • Perth, Western Australia Dnata Travel Group Full time

    Job DescriptionAs an Airport Logistics Coordinator, you will play a crucial role in ensuring the smooth operation of our airport logistics. You will be responsible for safe airside driving, load and unload trucks onto aircraft, and coordinate with airline cabin crew.You will work closely with our team to ensure timely delivery of services and maintain high...


  • Perth, Australia CBH Group Full time

    **Who are we?** The CBH Group is proud to be Australia’s largest co-operative and a leader in the Australian grain industry, with operations which extend along the value chain and include grain storage, handling, transport, marketing, and processing. Our expansive network includes over 120 country receival sites and four grain export ports. With our...


  • Perth, Western Australia Kingspan Water Tanks Full time

    Logistics Coordinator Role SummaryWe are seeking an experienced Logistics Coordinator to join our team in Perth. The successful candidate will have experience in logistics planning and using an MRP, excellent knowledge of Excel, and a strong understanding of transport safety requirements.As a Logistics Coordinator, you will be responsible for coordinating...


  • Perth, Western Australia American President Lines Full time

    Key ResponsibilitiesThe Logistics Coordinator will be responsible for planning and coordinating the movement of goods within our Finished Vehicle Logistics network at High Wycombe WA.This involves working closely with depot supervisors and team leaders to ensure timely loading of PUD vehicles, and liaising with contractors and sub-contractors to achieve...


  • Perth, Australia Petrofac Full time

    **Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies**. We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age,...


  • Perth, Australia C.H. Robinson Full time

    Job ID: R43788 **Project Logistics Coordinator** Primary Location: Perth Airport, Western Australia Australia C.H. Robinson is currently seeking a Project Logistics Coordinator to support customer supply chains by by ensuring the efficient and effective movement of freight. The Project Logistics Coordinator will directly interact with customers to build...


  • Perth, Australia Inverse Group Full time

    Procurement and Logistics Coordinator 4/9/2024 - Hands-on role in processing purchase requisitions and orders. - Opportunity to liaise directly with vendors. - Involves expediting and chasing up orders for timely delivery. **Position summary** Are you a detail-oriented professional with a knack for managing procurement and logistics processes? We are...


  • Perth, Australia Brunel Full time

    We are currently seeking a Logistics Coordinator to work for our Tier 1 mining client based in the Pilbara region on a FIFO basis. As a Logistics Coordinator you will provide essential project support with materials handling expertise to ensure the safe, timely, and efficient delivery of the project. **About this role** While initially a 12 month contract...


  • Perth, Western Australia FedEx Group Full time

    Job SummaryWe are seeking a skilled Logistics Coordinator to join our team. As a key member of our operations team, you will be responsible for the safe and timely collection and delivery of packages.ResponsibilitiesCollect and deliver packages following designated routes and schedulesVerify package contents to confirm order accuracy during pick-up and...


  • Perth, Australia Centurion Full time

    **The Opportunity** You will be responsible for a range of critical tasks to ensure the efficient and effective delivery of logistics services, ensuring our customers' needs are met with precision. **Culture and Benefits** - Perth Airport location - Australia’s largest privately owned Transport Company - Attractive team benefits, stability, and exciting...


  • Perth, Western Australia Enva Full time

    Job Description:We are seeking a highly skilled Waste Management Logistics Coordinator to join our team at Enva. This key role involves overseeing transport operations, managing customer service, and ensuring smooth scheduling and logistics for our fleet of vehicles.The successful candidate will work closely with transport managers, external clients, and...


  • Perth, Western Australia Enva Full time

    Logistics & Customer Relations Manager - PerthWe are seeking a Logistics & Customer Relations Manager to oversee transport operations and customer service at our Perth site. This role is key in ensuring smooth scheduling, coordinating transport logistics for our fleet of 8 vehicles, and maintaining strong customer relationships. You will work closely with...


  • Perth, Western Australia Kingspan Water Tanks Full time

    Kingspan Water and Energy Pty Limited OverviewWe are Australia's market leader in water storage, rainwater harvesting, wastewater treatment, and portable energy storage solutions. Our company manufactures, delivers, and installs custom-made steel rainwater harvesting tanks to residential, commercial, and rural clients.As a Logistics Coordinator, you will...