Customer Advisor

6 months ago

Sydney, Australia Bendigo & Adelaide Bank Full time

**Do more, dream more, become more. Welcome to Bendigo.**

**About us**

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Be the difference. Be part of Bendigo Bank.

**About the role**

As Relief Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.

You will be given the support you need to do what you do best - listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their financial goals.

This position will be based across the 3 branches being **Dee Why, Leichardt and Parramatta **with Dee Why being the primary location.** **The role is** Permanent Full Time **and the roster is 76 hours per fortnight working Monday to Friday.

As a Relief Customer Advisor, you must be available to work at any of the 3 locations as required and will be compensated with a relief allowance as part of your salary package. Please note you will only usually work at 1 location per day.

**About you**

You’re looking for a job where you get genuine variety in your work. You love unpacking customers’ situations to build solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You want a job where you can help your community achieve big things and have some fun along the way. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs

You will bring:

- Extensive experience in a customer service environment
- Demonstrated competence in achieving consistent sales results
- An ability to confidently talk to customers face-to-face and over the telephone
- An eagerness to understand and share with others what makes our bank different
- Experience in the banking and finance industry - a plus but certainly not essential

**Why us?**

There's so much more to a career with Bendigo Bank than just banking. You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you

**_Screening and interviews may commence prior to closing date_**.

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