Business & Operations Manager

3 days ago

Brisbane, Australia Sprint People Full time

Brisbane based - hybrid work arrangement
- Rapidly growing international coaching & mentor business
- $100k - $110k plus super - run all ops & back end business management

Where to start? If you have been seeking a role that empowers you to oversee and contribute to the success of an innovative coaching business, where you can lead a growing team on top of managing and creating back-office systems and processes, then look no further

**Did we mention it's working for an inspiring Entrepreneur who loves to get sh*t done? (her words)**

***
Your new boss is motivational, determined and runs into headwinds. Working with a network of global entrepreneurs (predominantly in the USA) she is a trusted coach and mentor who holds business owners accountable for kicking goals (left, right and centre).

The Business & Operations Manager position is a newly created role that will be pivotal in catapulting this business to even further heights. A collaborative community has been established over the past 10 years and there is so much potential to keep pushing boundaries to achieve impressive growth.

Based in Brisbane, this is a hybrid role that will see you split your time between working directly beside the Founder, and from home. You will be instrumental in carving out more time for the Founder, taking away the whole spectrum of day-to-day business tasks in order for her to focus her attention on strategic planning.

**As a trusted counterpart (essentially a 2IC) you will simply 'make it happen' without any fuss. You are the go-to for all employees - running a team makes you tick**

***
This role is an intriguing mix of small business management, HR and team leadership. We hope you like wearing hats, because you'll be sporting all shapes and styles in this position.

There is no set job description, or list of daily tasks. You'll be working in tandem with the Founder to identify the needs and requirements of the role, and where your time is best placed in the business. You're a strategic, competent operator with an agile mindset.

That being said, there are key focuses which will put you on the right track for early success and see you hit the ground running
- Create efficient rhythms with daily operations, assess all current systems, trackers and update as necessary. On a daily basis, you’ll be using Asana, Xero and the MS Suite.
- Identify opportunities for streamlining and enhancing business operations, implement new ways of working in partnership with the Founder.
- Oversee and project manage new launches (approx. 1-2 per quarter), coordinate team to hit deadlines.
- Manage the Founders calendar and appointments (such as podcast interviews, professional meetings, strategy days), and communicate on her behalf when appropriate.
- Track expenses and manage ROI, recommend and guide on appropriate financial changes, and run payroll.
- Work closely with Founder and Marketing Manager to create steps to execute desired strategies and business goals.
- Manage relationships and liaise with business suppliers and external resources, such as accountants, lawyers and other services when required.

**What you’ll bring to the table**

With a role so multifaceted, you’ll be required to showcase your vast skillset and ability to operate a small business without any handholding. You will be driving your own day as a self-motivated professional and you thrive when being handed the reins.

Previous experience in small business management is required, and if you’ve worked for a service-based organisation you will get us even more excited. You're all about driving a positive culture and understand that providing an outstanding work environment comes with employees taking accountability and pride in their own outcomes.

If you are ready to take on an extraordinary position that will enable you to focus on growing something extremely special with tangible results, then we want to hear from you

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