Accident & Health Underwriter, Nsw

7 months ago

Sydney, Australia Combined Insurance Full time

**Your Role**

The Accident & Health Underwriter is responsible for meeting production, underwriting, and profitability targets within the NSW Accident & Health Division (A&H) by underwriting new business, renewals, and endorsement changes based on underwriting guidelines and process flows issued by A&H. In addition, the A&H Underwriter is expected to provide exceptional customer service to Chubb’s producers and customers by maintaining relationships with an existing portfolio of producers while sourcing and growing new broker relationships.

**Your Responsibilities**:

- Underwriting Quality and Expertise: _
- Evaluate, accept, or decline new business, renewal business, and endorsement requests based on Chubb underwriting guidelines to ensure profitability and growth of the A&H portfolio
- Achieve or exceed retention targets for renewals both on a premium and policy count basis
- Achieve or exceed quality audit expectations and ensure thorough and accurate file documentation is upheld
- Prepare referrals to senior underwriters, providing risk analysis, rating and recommendations
- Play a key role in Peer Review audits as directed
- Assist NSW A&H Distribution Manager in providing input on profit analysis, market, and environment analysis
- Broker Relations and Service Delivery: _
- Establish and maintain professional, strong, long-term working relationships with producers through regular scheduling and attendance of broker visitations
- Where applicable, establish relationships with a set number of new producers (new meaning new to Chubb)
- Monitor workloads and manage peak periods where required. i.e. seasonal business
- Ensure all work processes align with and adhere to Chubb customer service expectations
- Foster and promote a culture of excellence in service delivery through your communication and professionalism with internal and external stakeholders
- Team Collaboration & Operational Efficiency: _
- Solicit and share information on competitors pricing, product and selection criteria and suggest adjustments in business approach accordingly
- Ensure that process improvements are effectively executed, and benefits realised
- Assist peers and managers with product and business queries
- Assist members of the Claims Department with any queries
- Where required, assist in coordinating producer functions and events
- Assist in general A&H Division matters as directed
- Attend A&H Division meetings where required and provide accurate and clear feedback on matters relating to the division
- Demonstrate ability to be a team player by actively participating in NSW Branch activities including cross-selling and sales meetings with other product lines
- Understand and utilise Chubb underwriting and workflow systems

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