Accident & Health Claims Specialist

2 weeks ago


Sydney, Australia Chubb Full time

**Your Role**

The primary purpose of this role is to produce a high-quality work product on Accident & Health or Combined Insurance claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds.

**Your Responsibilities**:

- Manage a portfolio of claims for Accident & Health and /or Combined Insurance claims as allocated and assist processing other Retail claims as required.
- Assess claims in accordance with Chubb’s service level and quality requirements and the General
- Insurance Code of Practice. This includes determining coverage, reserving within timeframes, making payments, responding to customer queries, providing updates, and requesting additional information as needed to manage a claim.
- Communication by telephone and written correspondence to brokers, claimants and others as required.
- Take part in Claim Department and companywide training as required.
- Respond to enquiries and escalations of matters from underwriters, brokers and customers, and work with underwriters, the Compliance Department and other departments of the company as needed.
- Where applicable, review income replacement claims for payment of periodic benefits at lodgement stage and at key points in the claim cycle and develop strategies for claim management and successful return to work of the claimant where possible.
- Facilitate payment of claims costs and service provider fees including reconciliation and liaison with Chubb Business Services overseas and the service providers.
- Provide advice, instructions and coaching to Chubb Business Services overseas and outsourced service providers as required on claims within delegated authority limit.

**Your Skills & Experience**:

- Tertiary Qualified or 2-3 years similar work experience
- Investigation techniques
- Strong written and verbal communication skills
- Understanding of insurance contracts
- Understanding of legal requirements and regulations
- Damage and/or loss evaluation
- Negotiation skills
- Reserving skills (desirable)
- Capable of participating in audits
- 1st and/or 3rd party fraud (desirable)

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.



  • Sydney, Australia Combined Insurance Full time

    **Your Role** The primary purpose of this role is to produce a high-quality work product on Accident & Health or Combined Insurance claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds. **Your Responsibilities**: - Manage a portfolio of...


  • Sydney Central Business District, Australia Chandler Macleod Full time

    My Client a National Insurance company. Located in Sydney CBD. Are looking for an Experienced Health and Accident Claims Consultant. This is fantastic opportunity to manage an Interesting and Varied Portfolio of Claims. This company promotes flexible working conditions and an excellent culture and environment. Career progression and mentoring is on...


  • Sydney, New South Wales, Australia BERKSHIRE HATHAWAY SPEC INS Full time

    At BERKSHIRE HATHAWAY SPEC INS, we are seeking a skilled Claims Consultant to join our Sydney office. This role is an exciting opportunity for experienced claims professionals to expand their scope of experience in a highly collaborative team environment dedicated to providing best-in-class claims service.The ideal candidate will manage high-value group...


  • Sydney, Australia Berkshire Hathaway Specialty Insurance Full time

    **Who are we?** A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our...


  • Sydney, Australia Combined Insurance Full time

    Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...


  • Sydney, Australia Combined Insurance Full time

    Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...


  • Sydney, Australia Chubb Full time

    Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...


  • Sydney, Australia Combined Insurance Full time

    **Your Role** The primary purpose of this role is to produce a high-quality work product on Accident & Health or Combined Insurance claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds. **Your Responsibilities**: - Manage a portfolio of...


  • Sydney, Australia AMP Limited Full time

    **The opportunity** AMP Bank is a leading branchless digital bank which offers home lending and a full suite of everyday banking products to Australians. Our Customer Service Consultants are an integral part of the AMP Bank team and we are looking for individuals who are passionate about delivering on the AMP purpose of “helping people own...

  • Brand, Marketing

    3 weeks ago


    Sydney, Australia AMP Limited Full time

    **AMP Foundation Brand, Marketing and Communications Manager AMP Foundation (AMPF) is the philanthropic arm of AMP and was established in 1992. We are one of Australia’s largest, independently funded corporate foundations and since inception, we have donated more than $105 million to the community. Although a self-funding, separate legal entity from AMP...


  • Sydney, Australia AMP Limited Full time

    **The opportunity** The Head of Business Partnering, Bank role is to lead the Bank Finance team (direct and virtual) to manage the P&L and Balance sheet, provide analysis and insights on key financial KPIs, help drive performance of AMP Bank and oversee financial control, statutory and regulatory reporting for the Bank. The role engages closely with the...


  • Sydney, Australia Chubb Full time

    **Your Role** The primary purpose of this role is to produce a high-quality work product on Accident & Health or Combined Insurance claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds. **Your Responsibilities**: - Manage a portfolio of...


  • Sydney, Australia Chubb Full time

    **Your Role** The primary purpose of this role is to produce a high-quality work product on Accident & Health Claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds. **Your Responsibilities**: - Manage a portfolio of claims for Accident &...

  • Claims Assessor

    3 weeks ago


    Sydney, Australia Kennedy Reid Full time

    Work from Sydney or Perth with 2 days work from home - Experience with A&H, Personal Accident or Health Fund claims - Manage your own portfolio end to end in a small tight knit team **The Company** Join a specialist underwriting agency who provide market leading accident, medical and travel insurance. **The Role** My client is currently seeking to employ a...


  • Sydney, Australia AMP Full time

    Workplace Relations Specialist **Workplace Relations Specialist** - Provide proactive risk-based advice on complex people issues - Dynamic and supportive team culture - Build your career while working flexibly If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler...


  • Sydney, Australia Combined Insurance Full time

    **Your Role** You will be responsible for underwriting new business, renewals issued by the Accident and Health Department (A&H) within the National Underwriting Centre (NUC). You will provide exceptional customer service to Chubb’s producers by building relationships with key producers and continue to service existing producers based on broker allocation,...


  • North Sydney, Australia Fuse Recruitment Full time

    **North Sydney NSW** **$65000 - $85000 per annum** **Full time** **Are you on the lookout for an exciting trainee opportunity with lots of room for growth?** **Who will you be working with?** This highly reputable underwriting agency offers the chance to work alongside a team of leading professionals as well as clients and stakeholders.**What are the...

  • Claims Consutlant

    4 weeks ago


    Sydney, Australia Kennedy Reid Full time

    Conveniently located close to public transport! - Relevant tools and training to ensure your success within your new role! - Fantastic opportunity to begin and grow your career in insurance claims. **The Company** Our client is seeking motivated individuals to come join their Accident & Health claims examiner team. Based in North Sydney that offers 2 days...


  • Sydney, Australia Chubb Full time

    **Your Role** You will be responsible for underwriting new business, renewals issued by the Accident and Health Department (A&H) within the National Underwriting Centre (NUC). You will provide exceptional customer service to Chubb’s producers by building relationships with key producers and continue to service existing producers based on broker allocation,...


  • Sydney, New South Wales, Australia BERKSHIRE HATHAWAY SPEC INS Full time

    BERKSHIRE HATHAWAY SPEC INS is seeking a Claims Specialist to join our Sydney office. This role is an exciting opportunity for experienced claims professionals to expand their scope of experience in a highly collaborative team environment dedicated to providing best-in-class claims service.The Claims Specialist will be responsible for managing high-value...