First Nation Hospital Liaison Officer

7 months ago


Melbourne, Australia The Royal Melbourne Hospital Full time

-Location: Melbourne | Northern Metropolitan
Job type: Full time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Health and Allied Health
Reference: 68560

**First Nations Hospital Liaison Officer**

**Position Purpose**
- The successful applicant will identify as Aboriginal and/or Torres Strait Islander descent with knowledge and acceptance of the Victorian Aboriginal community. The First Nations Health Liaison Officer (FNHLO) provides high quality culturally specific care to Aboriginal and Torres Strait Islander patients accessing care at The Royal Melbourne Hospital (RMH). This worker will possess competent clinical skills, effective communication, and active participation within a multidisciplinary team environment.
- The FNHLO assists with the provision of culturally safe and appropriate care, acts as a cultural interpreter, consultant and advocate to help assess, plan, provide and coordinate patient care. The FNHLO will provide direct client care and secondary consultation for consumers seeking and receiving services at The Royal Melbourne Hospital City and Royal Park Campuses. The FNHLO will assist with the provision of cultural safety training and education to health professionals.
- The FNHLO works as part of the First Nations Health Unit to establish and deliver culturally appropriate care to Aboriginal and Torres Strait Islander patients.

**The FNHLO is responsible for**:

- We provide care to our patients within the acute, subacute and community therapy services.
- The unit is committed to providing evidence based, patient-centred practice to Aboriginal and Torres Strait Islander patients, carers and their families in accessing care at The Royal Melbourne Hospital.
- Supervision and reflective practice, professional development and quality improvement are a key focus of work at RMH.

**Formal Qualification(s) and Required Registration(s)**
- Formal qualifications are highly desirable
- Qualification: Cert IV Aboriginal Primary Health Care, social work, community welfare, nursing, allied health, community development or equivalent community health and or hospital based experience.
- A relevant tertiary qualification in Aboriginal health, community development or other social sciences; or equivalent workplace experience/expertise.
- Australian Health Practitioner Regulation Agency (AHPRA) registration where required

**Essential**:

- A person who is of Aboriginal and/or Torres Strait Islander descent and accepted by the Victorian Aboriginal community
- Have a sound knowledge and understanding of First Nations culture, society and kinship networks.
- Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care (or equivalent), or willingness to attain relevant qualifications
- Demonstrated knowledge of, experience in and commitment to the provision of First Nations health services in a mainstream health, primary care or welfare sectors
- An understanding of state and local Aboriginal health issues and initiatives
- Demonstrated high level organisational and administrative skills and an ability to work effectively with others
- Well-developed interpersonal, oral and written communication skills and the ability to establish and maintain strong links across the acute health and emergency care sector as well as community and government providers
- Ability to help develop and implement initiatives that could improve the cultural sensitivity and accessibility of services throughout Melbourne Health for Aboriginal and Torres Strait Islander patients and their families
- Demonstrated problem solving and organisational skills
- Ability to capture and work with statistical data and information

**Benefit of working with the Royal Melbourne Hospital**:

- Career progression opportunities to suit your professional development goals.
- Enjoy excellent work-life balance working in a supportive and collaborative team
- Salary packaging, onsite car parking and, close to public transport.

**Interested?**

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.
- For a confidential discussion please connect via the details below.



  • Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Health and Allied Health Reference: 68560 **First Nations Hospital Liaison Officer** **Position Purpose** - The successful applicant will identify as Aboriginal and/or Torres Strait Islander descent with...


  • Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Administration/Secretarial Reference: 75053 **Patient Liaison Officer** - Patient Liaison Officer at Tertiary Hospital - 5 weeks annual leave plus monthly ADO - We are looking for a motivated and...


  • Melbourne, Australia The Royal Women's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: The Royal Women's Hospital **Salary**: Salary not specified Occupation: Finance Reference: 25885 - **Full time, ongoing role**: - ** Parkville location, with multiple public transport options available**: - ** $81,463 - $90,392** + salary packaging + super + **5** weeks...


  • Melbourne, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. - **Permanent Part Time, 48 hours per fortnight**: - ** Community Development...


  • Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Analyst Reference: 54455 Western Health are recruiting for an experienced Aboriginal Hospital Liaison Officer to join Wilim Berrbang. The AHLO provides a liaison and support service to Aboriginal patients, their...


  • Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Part time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Administration/Secretarial, Human Resources Reference: 72752 **Patient Liaison Officer** - ** Exciting opportunity in our Patient Liaison Team with a strong customer service focus interacting with...

  • Consumer Liaison

    7 months ago


    Melbourne, Australia The Royal Women's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: The Royal Women's Hospital **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Facilities Management, Finance, Health and Allied Health, Human Resources, IT and Telecommunications, Information Management, Medical,...


  • Melbourne, Australia Findstaff Recruitment Full time

    **We have an exciting opportunity** For a First Nations Engagement Officer to join the team at Mas National. Located in Southeast Melbourne, this is a new role to continue our journey towards reconciliation. **The Company**: Mas National is a non-for-profit business, part of IntoWork Group and well regarded as an Industry Leader providing high quality...


  • Melbourne, Australia The Royal Women's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time Organisation: The Royal Women's Hospital **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 25755 - **Part time 22.8 hours p/w, fixed term until June 2026 role**: - ** Parkville location, with multiple public transport options available**: - ** $102,091.60 -...


  • Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time, Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 46754 - **Full-time or part-time fixed term (12 month position) - against parental leave**: - ** Aboriginal Health Liaison Officer (AHLO) Ngarra Jarra Aboriginal Health...


  • Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Administration/Secretarial, Health and Allied Health, Research, Family Violence Workers, Medical, Nursing Reference: 67265 **Consumer Liaison Manager** - Join our friendly Community Engagement and Patient...


  • Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 32951 **- Immerse yourself in an inclusive, diverse and supportive culture** - **Salary Packaging Available**: - **Frankston, Mornington Peninsula & surrounding...


  • Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Finance Reference: 59220 **Private Patient Liaison Officer** Private Patient Liaison Officers will be able to identify private and compensable patients throughout the Monash Health network....


  • Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time, Part time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 34184 **- This role attracts 5 weeks of annual leave per year** - **Kind, innovative and supportive team**: - **Hybrid Working Available**: - **Permanent Full...


  • Melbourne, Australia SYC Full time

    **Are you looking for a role where you can make a difference?** As an Apprenticeship Field Officer you will be actively engaging and maintaining strong relationships with diverse stakeholders. Working with employers and First Nations Australian Apprentices, you will facilitate successful commencements and provide ongoing support throughout the...


  • Melbourne, Australia SYC Full time

    **Are you looking for a role where you can make a difference?** As an Apprenticeship Support Officer, you will provide tailored mentoring, support and guidance to First Nations apprentices/trainees and employers to complete their apprenticeship or traineeship, ensuring their success. This role will work across Victoria. In this role, you will provide...

  • Food Liaison Monitor

    6 months ago


    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne, Melbourne | Western Metropolitan Job type: Part time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Administration/Secretarial, Facilities Management, Health and Allied Health, Hospitality and Tourism, Other Reference: 73424 **Food Monitor Liaison** - **2 exciting new positions available with an...


  • Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time, Part time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 35019 **- Permanent Full Time/Part Time role with 5 weeks of annual leave per year (pro rata)** - **Kind, innovative and supportive team**: - **Salary...


  • Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Research Reference: 68502 **EMR Research Liaison Coordinator** - Play a pivotal role in supporting RMH Research staff in use of a world-class EMR through education and training - Full Time fixed term position...


  • Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 30581 **- Immerse yourself in an inclusive, diverse and supportive culture** - **Salary Packaging Available**: - **Frankston, Mornington Peninsula & surrounding...