Services Sales Associate

3 days ago

Sydney, Australia Palo Alto Networks Full time

Company Description
**Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

**Job Description**:
**Your Career**

As a member of the Palo Alto Networks APAC team, you will be responsible for partnering with Regional Account Managers and Partners to help sell value-added services into commercial accounts. You will help identify cross-selling and up-selling opportunities within the accounts.

This is a great opportunity to accelerate your sales career in the exciting world of Network Security. As the Services Sales Associate, you will manage services sales opportunities as part of the sales delivery cycle. This includes managing services sales opportunities and scoping engagements and ensuring that all scoping requirements are met and delivered on-time back to the Account team and/or customer. You will be supporting a large number of Account teams and will provide world-class customer service across the APAC region. This is an exciting opportunity to get regional sales exposure in cyber security and to grow your sales career.

**Your Impact**
- Respond to Service requests and determine the customer requirements
- In conjunction with the opportunity team, define requirements, level of effort, and deliverables to the customer
- Work with the field sales team to advance and close Services opportunities across the APAC region
- Identify resources required for each opportunity and assign individual responsibilities and tasks to ensure the opportunity is progressed and customer expectations are met
- Review deliverables prepared by team before passing to the account team and customer
- Collaborate with them to ensure a positive customer engagement
- Deliver end solution to Account Teams and customers - When required present end solution to customers
- Ensure the relevant service proposed meets the customer requirements to achieve their outcomes
- When required, recommend other solutions to deliver the best customer outcome and experience
- Minimize our exposure and risk on all opportunities
- Ensure opportunity documents are complete, current and stored appropriately
- Track and report services opportunity progress and metrics on a weekly basis

**Qualifications**:
**Your Experience**
- Self-motivated and detail-oriented
- Strong communication (written and verbal) and presentation skills, both internally and externally
- Strong commercial skills and sales acumen to uncover opportunities and progress them to close
- Solid organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization
- Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, both internally and with the customer
- Flexible to shifting priorities, demands, and timelines - able to promptly and expertly react to customer requirements
- Ability to develop practical knowledge of routing and switching products that will be installed adjacent to the Palo Alto Networks Security Operating Platform
- Knowledge of network infrastructure based security appliances, including but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches is a plus
- Bachelor's degree or equivalent military experience required

Additional Information
**The Team**

Our Professional Services Sales team is critical to our success and mission. Your role is to help define, position and sell innovative services solutions to enable customer outcomes. Our dedication to our customers doesn’t stop once they sign — it evolves.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in defining solutions for driving digital transformation, implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised.

**Our Commitment**

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we ca

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