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Av Support Analyst

2 months ago

Sydney, Australia SG Consulting Limited Full time

**About us**:
SG Consulting is an IT consulting firm based in New Zealand, Australia, and India and the business leaders come to us when they want enduring results. We find value across boundaries, develop insights to act on, and energize teams to sustain success.

We are looking for an **AV Support **Analyst for one of our clients in Sydney, Australia

**Short Description**:
Suppose your passion is to work with supporting the c-suite,service-oriented view and AV services. Then this role is for you.

**Skills, Qualifications and Experience Required**:

- As the resource will be supporting the c-suite, GM’s, section managers, team leads, and other staff, we require a resource who is fluent and very articulate in English and able to adapt communications styles according to the user.
- We also require someone who has a service-oriented view and can identify support and knowledge gaps and suggest ways to improve the support services
- Able to write instructional documents etc for end user
- Able to hold training sessions to uplift the user skills with respect to new AV services
- Has technically sound desktop, Teams and Zoom skills, basic AV hardware knowledge with basic network troubleshooting skills.
- Able to learn quickly on the job.

**Job Types**: Fixed term, Subcontract
Contract length: 6 months

**Salary**: $130,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

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