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Av/vc Support Technician

3 months ago

Sydney, New South Wales, Australia Ashdown Consulting Full time
$700 - $800 p/d + super

  • 6 Month Contract
  • Parramatta/ CBD / Central

AV/VC Support Technician

| 6 Month Contract | $884 p/d inc. Super
- $700 - $800 p/d + super

  • 6 Month Contract
  • Parramatta/ CBD / Central

About the Company

This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government.

This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW.

About the team
You will be a part of a highly professional and dedicated cohort who value. The Team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.

About the Role

The role is to support the meeting room equipment physically installed in our metro corporate offices so it will be full time from the office.


Key accountabilities include:

  • Required travelling to Department's corporate sites in metro locations.
  • Proactive onsite monitoring and checks of meeting rooms.
  • Flexible approach to adhoc tasks requested by Conferencing team.
  • Troubleshooting, install or replace AV/VC equipment in the MTRs environment.
  • Implementation / Installation of new Meeting Room design
  • Attending to faults as per client's needs
  • Management and support of Premium spaces during major events.
  • Provide Audio / Video usage guidance to end users for meetings wherever necessary.
  • Conduct Audit and create reports as required.

About you

  • At least 2 years' experience with meeting rooms technology, Audio/Video equipment and accessories.
  • Knowledge of MS Teams Room and AV equipment including understanding of dependencies.
  • Knowledge of Incident management and related ITIL processes.
  • Ability to install and troubleshoot AV/VC equipment.
  • Data cabling experience. Electrical experience will be preferred but not mandatory.
  • Ability to quickly grasp end user requirements.
  • Ability to support and collaborate with third party technicians.
  • Experience and knowledge of Teams certified solutions and peripherals including Poly, Logitech, Crestron, QSC, Extron, etc.

Benefits of contracting through Ashdown People

  • 5th largest supplier to the NSW Government
  • Get paid weekly
  • Offer Insurances for ABN Contractors
  • Consistent communication & transparency
  • Detailed onboarding & support