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Case Management

7 months ago

Perth, Australia DFP Recruitment Services Full time

**Job description**:
**APS6 Case Management Officer - Multiple positions**
- ** 12 month contract with extension**:

- ** Perth CBD Location**:

- ** $60.25ph + Super**

**About the Team**

**About the Role**
The APS6 Case Management Officer is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies and precedents. The position is a team leadership position within the Agency and will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.

**Responsibilities of the role include but are not limited to**:

- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the Agency.
- Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process.
- Excellent written communication and reporting skills
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Managing high workloads
- ** An understanding of or lived experience in the field of disability is highly desirable.** **Any legal and/or case management experience.**

**Security**
The following essential checks/clearances are required to perform the role:

- Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of Agency must undertake a Pre-Engagement Check. This process can take a few weeks if succesful for the position, you will also require a relatively clean police clearance.

**How to apply**

Note: You may be required to provide evidence of your COVID-19 vaccination status.