Case Manager

7 months ago

Perth, Australia Austal Full time

**About the role**

As a member of the HSE Department, the Case Manager - Injury Management (IM) is the primary Austal representative responsible for managing the injury management of our worker, and supporting their recovery and return to work. Working alongside the Austal Rehabilitation Specialist and Injury Management Administrator, the Case Manager - IM will administer the Austal injury management programs including; Early Intervention, low-risk workers compensation claims management, and Non-Work-Related Medical Restrictions (personal health) cases. Complex cases will be referred to the Rehabilitation Specialist.

The Case Manager - IM will also track our performance against organisational indicators and ensure that our document procedures remain current and up to date in our business management system (BMS). They will liaise with our Workers Compensation Insurer and Broker, ensuring compliance matters are actioned within agree timeframes.

**_Key objectives & responsibilities include:_**
- Proactively initiate, co-ordinate and monitor workplace rehabilitation programs for non-complex cases.
- Facilitate early medical intervention for injured or ill workers, supported by the Austal EIP Program.
- Engage with the Austal Rehabilitation Specialist (or Rehabilitation Provider appointed by the Insurer) for all complex cases.
- Co-ordinate the employer's responses to requests for information about the worker, their injury or illness, and their rehabilitation.
- Facilitate and support managers and supervisors to implement the Austal Non-Work
- Related Injury/Illness Program for employees with personal health injuries or illness.
- Monitor the company performance of injury management. Compile reports and analyse injury trends on Workers Compensation and Early intervention Program performance outcomes.
- Accountable for the timely and accurate processing of payment of workers compensation and insurer reimbursements.
- Develop and continuously improve Injury Management systems and administration process for all states/WorkCover jurisdictions.

**_ Required Skills / Experience / Attributes:_**
- WorkCover Accredited Return To Work Coordinator Training
- Current Drivers Licence and car.
- Relevant case management experience in an injury management and/or return to work role (minimum 3 years).
- Ability to work cooperatively in a team environment and contribute effectively to team objectives.
- Confident communicator, who excels in developing relationships with all stakeholders.
- Sound analytical skills, to understand workers compensation business trends.
- Strong time management and organisation skills.
- Broad knowledge of workers compensation and return-to-work principles.
- Hold a Construction safety induction (white card)

***

**Why Austal**
- Competitive compensation and benefits package.
- Professional development and training opportunities.
- A supportive and dynamic work environment.
- Opportunities for career advancement within our growing organisation.

***

**What's on Offer?**
- Located in Henderson WA.
- Permanent salaried position
- Nine-day fortnight with an RDO every second Friday
- Salary Sacrificing, Novated Leasing, Retailer discount, EAP, Insurance discounts

Our global team is guided by a universal set of values that describe the focus of our efforts. Our goal is for all our decisions and actions to reflect these core values. We believe that putting our values into practice creates the greatest benefits for our shareholders, customers, employees, suppliers, and communities in which we serve.

Excellence - Customer Focus - Integrity - Team Work

At Austal we are committed to providing a safe and inclusive work environment for all. We believe that achieving greater diversity will enhance our operations and as such we actively encourage Aboriginal & Torres Strait Islanders, people of all backgrounds, ages, sexual orientation, and those with Disability to apply.

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