Travel Operations

2 weeks ago


Sydney Central Business District, Australia Travel Trade Recruitment Full time

$60000 - $70000 per annum + super + bonuses

Sydney CBD, New South Wales
- Operations/Back office, Reservations, Wholesale/Tour Op's
- Permanent
4969BS1

Favourite

**A busy tour company are hiring experienced Reservations Consultants Operations Coordinators. Excellent perks**

***

**JOB DESCRIPTION**
- Offering exceptional customer service in all interactions with customers
- Ad-hoc administration duties
- General operation support duties
- Supporting various stakeholders with all decisions related to customers travel plans, ensuring the best outcome to deliver on a memorable and seamless customer experience
- Liaise with internal/external stakeholders as directed to resolve escalated customer feedback or other matters associated to a customer's travel plans.
- Ensure itineraries are booked correctly and to a high standard

**EXPERIENCE REQUIRED**
- Travel and customer service environment
- GDS experience a plus
- Sound oral and written communication skills
- Demonstrate a genuine passion and enthusiasm for customer service and meeting customer needs
- Excellent organisational and prioritisation skills

**THE PACKAGE**
- Competitive salary depending on experience of $60-70k + super
- Monday - Friday (standard work hours)
- Hybrid - Office/WFH 3 days per week
- Great perks

**INTERESTED?



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