Operations Campus Coordinator

6 months ago

Sydney, Australia Equinix Full time

Operations Campus Coordinator
Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Job Summary**

The Operations Campus Coordinator is responsible on a daily basis for providing administrative support to the Operations team to allow their time to be better devoted to the day-to-day running of the business and to meet SLA’s. This role supports a campus of data centres (IBXs) across an assigned location with various administrative tasks and ensures the facilities are well maintained.

**Responsibilities**
- Coordinate daily office management functions across all Data Centers within the South Sydney campus, in line with national standards
- Build positive working relationships with key stakeholders within and outside the business
- Manage stakeholder expectations and juggle conflicting deadlines
- Manage and track spend across key budget categories within the South Sydney campus under guidance of AU Operations Support team
- Manage purchase orders, including annual blanket POs and timely payment of invoices associated with South Sydney campus
- Coordinate training activities for local Operations teams across South Sydney campus
- Compilation and coordination of monthly customer reports within SLAs
- Collaborating with technical and administrative stakeholders, internally and externally, to resolve issues and ensure accuracy of customer reports
- Provide support on Operations and company-wide events when needed
- Proactively resolve or escalate issues requiring attention
- Champion best practice initiatives across campus to support business strategy (e.g. sustainability)
- Consider opportunities for process improvement
- Support the Operations team to facilitate effective administration and office operating procedures
- Embody the Equinix culture daily in all interactions with internal and external customers

Organisational Support Responsibilities
- Office management responsibilities such as vendor liaison, mail collection and management of cleaning staff and requirements across South Sydney campus
- General office support such as managing supplies and storage areas, catering orders, courier bookings and coordinating team events on occasion
- Maintenance of office common areas and equipment
- Provide relief support to other Operations Campus Coordinators when required
- Assist with workstation setups for new hires to ensure a smooth transition into the business
- Greet new joiners and conduct introductions and tours when required
- Lead and collaborate with green champions across campus to drive sustainability

**Qualifications**
- 3 years in an administration role
- Advanced level Microsoft Word and Excel
- Experience in purchase ordering ideal, particularly COUPA system
- Data Centre or IT experience advantageous but not essential

Attributes
- Professionally presented
- Strong interpersonal skills with ability to build strong business relationships
- Highly proactive with the ability to work independently or in a dynamic team environment
- High level of integrity and respect for confidentiality
- Highly organised and ability to prioritise and manage time effectively
- Ability to work across a range of administrative, project and support activities
- Strong customer focus
- Strong written and verbal communication skills
- Ability to communicate professionally with higher management
- Self-motivated with a positive, can-do attitude
- Strong team player

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