El1 Assistant Director Hypercare

2 weeks ago

Greater Adelaide SA, Australia Chandler Macleod Full time

**Location***
- Adelaide, South Australia
- **Category***
- Executive
- **Salary**
- $602.55 AUD - $602.55 AUD Daily
- **Posted**
- 04-Apr-2024
- **Work type**
- Casual/Temp
- **Contact**
- Teresa Zanatta
- **Reference**
- BH-159298
- **MANDATORY: AUSTRALIAN CITIZEN required to work within Federal Government**

**APPLICATIONS CLOSE: 9am Thursday 18th of April 2024.**

**Our Federal Government Agency which supports a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. Is seeking to engage in a EL1 Assistant Director Hypercare for a 12-month assignment with potential extension in ADELAIDE CBD.**

**About the Team**
The Hypercare Team support the national rollout of the PACE CRM. In addition, the team provide hypercare support for each major and BAU production release of PACE.
**About the Role**
The EL1Assistant Director Hypercare is accountable under broad direction to undertake very complex work that delivers quality outcomes across the functions of the Agency.
The position is an important team leadership position within the Agency and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.
The EL1 Assistant Director is required to coordinate and assume responsibility to undertake detailed or sensitive projects that may include performing varied activities involving many different and unrelated processes or methods that may impact on the strategic or operational outcomes that support the Agency’s objectives to “build a world-leading Agency”.
The position is responsible for actively managing key internal and external stakeholder relationships and where required will represent and negotiate on behalf of the Agency to advance the Agency’s interests across a range of forums.
**Key skills required for role/s**:

- Ability to analyse data across different data streams to deliver reports
- Strong written communication skills
- Strong Stakeholder management and negotiation skills with ability to manage MDT’s with people with conflicting opinions and view points.
- Strong project management skills to support release prioritization work.

**Desirable skills to haves for the role/s**:

- Confident user of Jira and confluence

**Responsibilities of the role include but are not limited to**:

- Managing the day issues and requirements of the team.
- Interpreting complex data and developing reports and documentation detailing complex issues for senior leaders and the team.
- Setting up Multi-Disciplinary Teams (MDTs) and lead complex collaboration meetings involving large groups of stakeholders, keeping stakeholders informed and drawing them towards solutions.
- Undertaking performance assessments and supporting the leadership team with performance management of their teams.
- Supporting the development of team culture, improving processes and developing ways of working.
- Developing Jira queries, or others via MS Tools, to support issues investigation.

**It is highly desirable that the successful applicant understand or lived experience in the field of disability.**
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
**What's in it for you?**
- **Position located in** **ADELAIDE CBD.**:

- **EL1 602.55 per day + super**:

- **Temporary contract for 12 months, with possibility to extend**:

- **Standard Hours or work - Monday to Friday, 8:30 am till 5:00 pm - 7 & ½ hour days 5 days a week.**

**APPLICATIONS CLOSE: 9am Thursday 18th of April 2024.

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