Regionalisation Membership Specialist

2 months ago

Sydney, Australia Rotary International Full time

**Job Title: Regionalisation Membership Specialist (Two-Year Fixed Term Contract - 1 July 2023 - 30 June 2025) Australia: Norwest (Sydney)**

**Area: Programs & Member Services**

**Reports to: Manager, International Office (South Pacific & Philippines Office) & Regionalisation Pilot Coordinator**

**Location: South Pacific & Philippines Office with three (3) fixed work from home days**

**Organization Overview**

**Rotary’s Commitment to Diversity**

**Overview**
The Regional Membership Officer (RMO) is a vital member of the Membership Development team whose primary responsibility is to develop and implement member attraction and engagement strategies for a defined geographic territory. The RMO provides counsel, helps train and manages zone, district and club level membership development volunteers to provide clubs with innovative ideas and resources to encourage club flexibility, foster Rotarian engagement, improve membership diversity and strengthen the clubs.

The RMO serves as the primary liaison to membership development volunteers and, in cooperation and collaboration with Rotary International Directors and other senior Rotary leaders, oversees the overall progress of the goals of regional membership efforts in an assigned territory. In support of Rotary’s Strategic Plan and the core objective to support and strengthen clubs, they are also responsible for (1) increasing clubs’ awareness and use of key Rotary resources; (2) helping to increase the diversity of club membership in their assigned territory; (3) supporting overall club growth; and (4) improving member retention in clubs in an assigned territory. This regional membership officer will support the following regions: Australia, New Zealand and the Pacific Islands (Zone 8).

With the approval from the Rotary International Board of Directors, a Regionalisation pilot is being implemented over a three-year period across Zone 8. This role will support the Regional Council through its Membership Portfolio Chair and Membership Specialists in developing new club capacity building initiatives and external facing membership campaigns. This role will collaborate with the existing RMO to ensure an efficient division of tasks during the pilot period.

**You Will Have**
- Tertiary education preferred
- A minimum of five years of experience in member associations, development or a related field (i.e., sales/marketing, public relations, non-profit management); prior volunteer management, Rotary experience, or familiarity with CRM systems strongly preferred.

**You Are Good At**
- Creating and making presentations, public speaking, facilitation, training and promotional writing.
- Oral and written communications
- Relationship building and management
- Customer service
- Active listening and contributing to constructive discussions
- Collaboration with colleagues and volunteers
- Qualitative and quantitative analysis
- Time Management

**You Will Be Responsible For**
- Assisting in the design and implementation of regional membership plans and implements a membership strategy to increase membership growth and retention in an assigned geographic territory;
- Helping prepare, analyse and disseminate monthly membership progress reports to volunteer leadership to help monitor and manage activities within assigned territory;
- Maintaining frequent communications primarily with zone and district leadership including: membership progress reports, segmented communications and marketing strategies, motivational messages, individual member correspondence and news articles for zone, district and club newsletters; data analysis of membership trends; strategic planning;
- Helping to promote the importance of member attraction and engagement; train district and zone leadership on how to utilize membership resources;
- Collaborating with the South Pacific and Philippines office (SPPO) to provide informative updates to colleagues and customized membership development support to Rotary leaders
- Helping organise model prospective member events or evaluate district service projects that could incorporate a prospective member component;
- Working to support an identified group of clubs (10-12) who are working to strengthen their club membership by focusing on member engagement and attraction strategies;
- Assisting districts and clubs in utilization of Membership Leads program and best practices in connecting prospective, relocated, ad referred members to local clubs;
- Consulting with district and zone leaders on strategic planning and regional membership initiatives based on analytics, trends and volunteer reports;
- Collecting and sharing successful membership strategies and best practices from the field;
- Other duties and projects as assigned.

**Leadership Attributes**
- **Collaboration**: Build partnerships and work with others to meet shared objectives
- **Productivity**: Achieve results that move Rotary toward its goals
- **Communication**: Be open to receiving i

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