Aps 5 - Service Assurance Officer
6 months ago
$78,143 - $83,700 (plus Super)
- Laverton - VIC, Melbourne CBD - VIC, Southbank - VIC
**The Role**
The Regional Service Assurance Officer works within the regional team that leads the Assurance and Governance services for their respective Region. They will lead the performance monitoring strategy for the delivery of all Regional ICT Services in order to achieve an effective use of resources to meet customer outcomes and conform to government policy. They will also lead the delivery of assurance activities for wider CIOG in their Region.
They will be required to have a high level of stakeholder engagement skill, the ability to analyse interpret and draw accurate conclusions, which can then be used to recommend improvements or adjustments to priorities in order to achieve great customer and business outcomes. They work under limited direction and with discretion to investigate information from diverse sources, exploring innovative approaches to support the longer-term business objectives and monitor commercial Service Level Agreements to achieve results.
**About our Team**
The Directorate of Regional ICT Services acts as the Joint Capabilities Group (JCG) representative for all products and services delivered to Defence regional bases and sites across Australia and internationally.
The Directorate is specifically responsible for Deskside Support, Audio Visual Support, End User Advocacy and Relationships, Regional Project Support, Communications Security and Regional Assurance and Governance Services.
Our team comprises a mix of Australian Public Service, Australian Defence Force and Contracted personnel located across approximately 56 major Defence bases Australia wide.
Our Culture is one that is driven by a "One Team" approach "To be the most dedicated, trusted and proven Directorate to Customer Success in JCG".
Our Mission is to advocate on behalf of our customers, the efficient and effective delivery of enabler services with specific emphasis on Chief Information Officer Group provided services across all regions both nationally and internationally with the intent of improving the customer experience.
- Excellent interpersonal skills with the ability to communicate clearly and negotiate with influence
- Able to influence positive outcomes in a complex Service Delivery environment
- Strong leadership skills, focuses strategically
- Flexible and able to work in a fast-pace environment with team members and industry
- Steers and implements change and deals with uncertainty
- An innovative approach to your work that applies holistic thinking and continuous improvement of our process
- A high degree of self-motivation and a positive attitude to change
-
Aps 5 - Japanese Teacher
3 months ago
Laverton, Australia Australian Government Full time$83,706 - $89,659 + up to 15.4% Superannuation - Laverton - VIC **The Role** This is a unique opportunity to put your passion for language teaching towards enhancing ADF capability and advancing Australia’s national interest. The APS 5 Japanese Language Teacher will prepare, develop and deliver Japanese language lessons for up to 20 hours of lessons per...
-
Aps 5 - Course Design Officer
6 months ago
Laverton, Australia Australian Government Full time$83,706 - $89,659 + up to 15.4% superannuation - Laverton - VIC **The Role** The duties of the Course Design Officer (APS5) include: - Conduct learning and development activities in support of DFSL’s course design and development program, contributing to the production and maintenance of DFSL curriculum documentation for all DFSL courses. - Participate...
-
Aps 5 - Language Teacher - Korean
6 months ago
Laverton, Australia Australian Government Full time$83,706 - $89,659 + up to 15.4% superannuation - Laverton - VIC **The Role** The APS 5 Korean Language Teacher will prepare, develop and deliver Korean language lessons for up to 20 hours of lessons per week. - Work productively as part of a specialised language team consisting of Australian Public Servants and contractors - Develop Korean language...
-
Aps 5 - Language Teacher - Vietnamese
6 months ago
Laverton, Australia Australian Government Full time$83,706 - $89,659 + up to 15.4% superannuation - Laverton - VIC **The Role** The APS 5 Vietnamese Language Teacher will prepare, develop and deliver Vietnamese language lessons for up to 20 hours of lessons per week. - Work productively as part of a specialised language team consisting of Australian Public Servants and contractors - Develop Vietnamese...
-
Aps 5 - Language Teacher
5 months ago
Laverton, Australia Australian Government Full time$83,706 - $89,659 + up to 15.4% superannuation - Laverton - VIC **The Role** The Language Teacher role involves working as part of a team of teachers at the Defence International Training Centre delivering English language courses to international students. The primary instructional tasks take place in the Language Training Section, which offers courses...
-
Aps 5 - Air Domain Desk Support Officer
2 months ago
Laverton, Australia Australian Government Full time$83,706 - $89,659 + up to 15.4% Superannuation - Laverton - VIC **The Role** As the Air Domain 147 Desk Support Officer, you will work closely with lead Desk Officer as well as individual Units, using your skills and knowledge to support delivery of services to Defence working under the supervision of 147 Desk Officer. During slower times, you may be...
-
Aps 5 - Language Teacher
5 months ago
Laverton, Australia Australian Government Department of Defence Full time$78,143 - $83,700 (plus Super) - Laverton - VIC **The Role** This non-ongoing role involves working as part of a team at the Defence International Training Centre delivering English language courses to international students. The delivery is mostly face to face, with some possible remote delivery. The primary instructional tasks take place in the Language...
-
Aps 5 - Nato Codification Service Delivery
5 months ago
Laverton, Australia Australian Government Full time$83,706 - $89,659 (plus Super) - Laverton - VIC, Melbourne CBD - VIC **The Role** Working within the National Codification Bureau (NCB) as a NATO Codification Service Delivery Supervisor, you will combine your passion for quality and customer service to assist the ongoing support of NCB operations and the delivery of logistics data outputs for the...
-
Fluent French Language Specialist
3 days ago
Laverton, Australia APS Full timeThe Australian Public Service (APS) is seeking a highly skilled Fluent French Language Specialist to lead the French team and set work priorities in Laverton VIC.About the RoleThis APS 6 position will be accountable for managing workflows and working productively as part of a specialised language team consisting of Australian Public Servants and...
-
Logistics Policy and Doctrine Specialist
4 weeks ago
Laverton, Australia APS Full timeAbout the RoleThe APS 6 Logistics Policy and Doctrine Officer will be responsible for performing complex logistics policy work within an integrated workforce. This role requires a well-developed understanding of and compliance to relevant legislative frameworks, government decision-making, and Defence's mission and policy requirements.Key...
-
Aps 5 - Health Practice Manager
6 months ago
Laverton, Australia Australian Government Full time$80,487 - $86,211 (plus Super) - Laverton - VIC **The Role** If you have experience leading a team and are driven by the challenge of ensuring consistent and customer-focussed health administration with a small but diverse workforce in a multi-disciplinary health centre, then this position as Laverton Clinic Practice Manager would suit you. Reporting to the...
-
Aps 5 - Data Management Officer
5 months ago
Laverton, Australia Australian Government Full time$83,706 - $89,659 + up to 15.4% superannuation - Laverton - VIC **The Role** APS5 Data Management Officer is accountable under limited direction to perform and achieve complex logistics policy work within an integrated workforce. They are accountable to have and maintain a well-developed understanding of and compliance to relevant legislative frameworks,...
-
Aps 6 - Logistics Policy and Doctrine Officer
4 weeks ago
Laverton, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Laverton - VIC **The Role** Within the Directorate of Logistics Systems Sustainment an APS 6 Logistics Policy and Doctrine Officer is accountable under limited direction to perform and achieve complex logistics policy work within an integrated workforce. They are accountable to have and maintain a...
-
French Language Education Specialist
5 days ago
Laverton, Australia APS Full time**About Us**The Australian Public Service (APS) is a leading provider of language training to the Defence Force. Our team at the Defence Force School of Languages (DFSL) is dedicated to delivering high-quality language education to our students.**Job Summary**We are seeking a highly skilled French Language Teacher to join our team as an APS 6 French Language...
-
Lead Portuguese Language Instructor
24 hours ago
Laverton, Australia APS Full timeWe are seeking an experienced and skilled Portuguese Language Instructor to lead our team of language specialists. With a strong background in European Portuguese, you will be responsible for developing assessment materials, monitoring student progress, and providing feedback.The ideal candidate will have a proven track record of leadership as a teacher,...
-
Aps 6 - Audio Visual Engagement Manager
1 month ago
Laverton, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Laverton - VIC, Macleod - VIC, Melbourne CBD - VIC **The Role** Joint Capabilities Group (JCG), Cyber Operations Division (COD) is seeking a highly motivated professional with recent experience in providing strong proactive management within an ICT, Audio Visual (AV), Video Teleconferencing (VTC), or...
-
Quality Assurance Specialist
3 weeks ago
Laverton, Australia Blackbook Recruitment Full timeQuality Assurance Specialist OpportunityBlackbook Recruitment is seeking a highly skilled Quality Assurance Specialist to join our client at their Laverton facility. As a key member of the team, you will be responsible for overseeing quality and food safety systems, including FSSC, GMP, HACCP, and compliance with external standards.Key Responsibilities:Lead...
-
Aps 6 - Simulation Educator & Manager
6 months ago
Laverton, Australia Australian Government Full time$88,175 - $100,724 (plus Super) - Laverton - VIC **The Role** RAN Medical School is seeking a motivated and enthusiastic person to provide essential business support in the area of simulation. Located at HMAS Penguin, Mosman Sydney, this position will work in an office environment as part of a small team responsible for coordinating simulations, resource...
-
Divisional Quality Assurance Director
1 month ago
Laverton North, Victoria, Australia Pact Recycling Full timePact Recycling is seeking a highly experienced Divisional Quality Assurance Manager to lead the development and implementation of quality strategies and systems across our manufacturing sites. As a key member of our team, you will be responsible for ensuring product and process quality standards, driving continuous improvement initiatives, and championing a...
-
Accounts Officer
5 months ago
Laverton North, Australia Sharp & Carter Full timeLocated in Laverton North | Onsite parking - $75,000-$85,000+ super | Full-time permanent opportunity - Multi-faceted role completing AP & AR - **Located in Laverton North | Onsite parking**: - **$75,000 -$85,000 + super | Full-time permanent opportunity**: - **Multi-faceted role completing AP & AR** **Position Description** Reporting directly to the CFO...