Premium Account Executive

3 months ago

Melbourne, Australia IG Group Full time

Premium Account Executive

**Job Title**
Premium Account Executive

This is an exciting opportunity for a sales and relationship management top performer currently working in a high revenue client-facing role to join IGs Premium department and demonstrate their ability to service and enhance our high value clients. The right individual will have proven success in their current role managing clients, be an excellent communicator and a dynamic self-starter. Working your own book of managed clients to develop sales opportunities, you will be hungry to outperform. You will also need to execute client trades and manage business risk exposure.

**So, who are we?**

Hello, we're IG Group. No, not Instagram - though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We've snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love. Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let's innovate together

**Your role in the team**

Provide an excellent service to our high value clients, the core of our business, whilst managing client exposure to reduce the business risk to the company. This includes trade execution, client queries, market conversations and building rapport to strengthen the client's relationship with IG. Identify and drive opportunities for own sourced accounts through establishing positive relationships, developing a successful reactivation strategy, and creating a powerful network through your house managed clients and own network. Throughout your role, you will demonstrate and champion IG's values and drive towards the company strategic goals.

**What you'll do**
- Manage a book of clients, identifying and introducing commercial opportunities in order to maximise the value of these house accounts.
- Identify new opportunities and source new business for IG through a successful client relationship journey.
- Over-the-phone trade execution and hedging of client trades through various channels.
- Organize and attend in person and virtual client events and develop creative ways to engage and build relationships with clients across Australia's complete geographical region.
- Provide additional desk support to the Premium team through administrative tasks when required as well as support for inbound client queries.
- Maintain accurate and timely records of communications, meetings and business agreements with clients, logging them on client data base systems.

**Who we're looking for**

You're curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You're also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you. We don't fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let's raise the bar together.

**What you'll need for this role**
- At least 3 years within a client facing/relationship management role, having demonstrated consistent performance and high value service with an ability to drive new business.
- Managing the demands of HNW clients and key accounts with a proven track record of achieving SLAs targeted to this core client market, and handling complaints that may arise.
- Previous experience executing client trades in a fast-paced environment is essential. Experience with DMA execution across international markets (ASX, NYSE, LSE, HK) is advantageous. In-depth working knowledge of the Australian CFD and leveraged product industry.
- Ability to maintain an attention to detail and communicate effectively in a high-pressured environment.
- Highly proficient with client CRM software systems (Salesforce preferrable) and a working knowledge of client contact systems.
- A working knowledge of trading platforms across the Australian leverage trading market is highly rated.

**How you'll grow**

When you join IG Group, we want you to have more than a job - we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the

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