Sales Associate

3 weeks ago

Southbank, Australia Mirvac Full time

Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking.

At Mirvac, we know that it’s our people, their passion and expertise and the exceptional experiences we create for our audience, that defines us

Our opportunity

We have an exciting opportunity for a Sales Associate to join our Melbourne team.

Support Sales Consultants by providing support with daily sales, sales centre activities, sales administration and follow ups. Ensure that there is complete customer satisfaction when dealing with Mirvac. A Sales Associate is a trainee Sales Consultant role.

**Your responsibilities are but not limited to**:
Meet and greet clients at sales offices by providing a high level of customer service so that buyers become advocates and assist Sales Consultants in achieving an average Net Promotor Score (NPS) of over 50 for all First Impression and Sales experience surveys
Provide support to Sales Consultants, Sales Operations Executives and Sales Managers.
Assist Sales Consultants in achieving sales rates as determined by the Sales Manager.
Attend and minute weekly meetings as required.
Assist with preparing reports and documents as required.
Coordinate S&M related functions of display suite openings and project launches (weekend work required)
Assist with managing sales floor plans, sales schedules and reporting
Maintain high level of presentation and adequate stocks for display suites and sales offices.
Keep sales isometrics up to date.
Book diaries and appointments.
Attend and minute weekly meetings as required.
Liaise with Sales Coordinator and Marketing team regarding sales office and displays maintenance and cleaning.
Arrange site meetings and inductions.
Assist sales team with any client related paperwork and follow ups.
Build market and competitor knowledge through research and networking.
Build legal knowledge (contracts, procedures, legal representation).
Assist in the evaluation and reporting of sales and advertising activities as required.
Monitor market trends and competitor activity and report relevant changes to management.
Support Sales Consultants to attend to all enquiries
Liaise with solicitors regarding deposits, exchanges and settlements.
Liaise with other internal departments and external stakeholders.
Build profile within designated marketplaces through attendance at various events.
Ensure compliance with the Mirvac Sales, Marketing and Customer Relationship operations manual and Mirvac Project Delivery plan (PDP)

Your point of difference

You will have a Real Estate Certificate of Registration / Agents Representative as well as strong Microsoft Suite skills, strong written and verbal communication skills and will be able to adapt quickly with new systems and processes.

What sets us apart
Mirvac's team is our most valuable asset, and we invest in our people accordingly. A huge part of this is creating a positive workplace environment, where people are respected, encouraged and rewarded.

We're proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. We feel fortunate to have so many talented, purpose-driven individuals on our team and our distinctive employee benefits highlight one of the ways we show our appreciation covering Lifestyle, Wellbeing, Community and Learning & Development - and with employee engagement exceeding 90%, it seems this appreciation goes both ways.

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