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Retail Store Manager

4 weeks ago

Chermside, Australia ECCO Shoes Full time

$ Lucrative sales bonus incentives, monthly award opportunities & generous staff discounts
- $ Permanent full-time role only 20 minutes north of Brisbane with paid on-the-job training & career development
- $ Flexible roster with regular work hours including an amazing & supportive Multi-Site Leader

**Lead a team of 5 at ECCO's store in Chermside QLD using your previous experience as a manager/2IC and your passion for quality leather products**:
**CREATE THE FOOTPRINTS OF TOMORROW**

At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.

**About the Role**:
ECCO Chermside QLD is looking for a highly motivated and competitive Retail Team Leader with a passion to succeed. Whilst dedicated to providing a personal level of customer service, you will help your amazing team achieve outstanding results through leadership and coaching, driving productivity, executing brand campaigns and selling shoes that practically sell themselves

**Tasks & Responsibilities**:

- Lead and coach the store team members to deliver exceptional customer service, uphold our quality brand, and achieve store objectives.
- Provide input with staff scheduling and assist in recruitment activities.
- Ensure Visual Merchandising plan and Mystery Shopper standards are upheld.
- Oversee customer returns and inventory management.
- Train the team on product, VM and sales techniques.

**Skills & Experience**:
To be successful in this role you will:

- Have previous retail management experience as a store manager or assistant store manager.
- Have demonstrated success in achieving KPIs and sales targets.
- Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador.
- Be a collaborator and natural people-person who thrives on building relationships.
- Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fast-paced work environment.
- Possess persuasive communication skills and an agile leadership style.
- Be someone who LOVES product knowledge and training with a willingness to learn and develop not only yourself but the team.

**Perks & Benefits**:

- Lucrative KPI based sales bonus incentives & monthly reward and recognition opportunities.
- Generous staff discounts in-store & online, with free product allocation every 6 months.
- A permanent full-time role with flexibility and work/life balance through rostering.
- Supportive Multi-Site Leader with regular visits and coaching.
- Coaching and training programs to develop you individually and as a leader, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development.
- Career progression opportunities - Headquartered in Denmark, we are a family-owned company that offers local and international opportunities.
- Complimentary Employee Assistance Program for work & personal support.
- Pride in working for a globally successful, diverse & environmentally conscious employer.
- ECCO provides a diverse and progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.

**If this sounds like you...**

**APPLY Today**

**Join ECCO's global family leading a team of Sales Associates promoting quality leather goods to Brisbane consumers**: