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Aps3 Client Service Officer

3 months ago

Adelaide Region SA, Australia DFP Recruitment Services Full time

**Job description**:
**Our Federal Government client provides support, services and information to a range of customers. In the role of Client Services Support Officer, you will provide phone-based and administrative assistance to provide the delivery of medical and allied health services. Training and a buddy system will be used to get you fully trained in the role**

**The Role and Responsibilities**
- answering telephone queries from health providers and clients within a scheduled call centre environment between the hours of 8am and 5.30pm.
- checking eligibility for treatment
- processing requests for treatment
- preparing written correspondence and update systems
- liaising with internal and external stakeholders as required

***

**Australian Citizenship is mandatory to be considered for these roles.**

**About You**

***
Effective communication, initiative, problem solving skills and attention to detail are a must to be successful in this role. In addition to this, you will be resulted oriented and have the ability to build and maintain strong relationships with key stakeholders.

In return you will receive:

- Contract to commence late June/early July till 30 June 2024 with likelihood of extension
- Adelaide CBD location and after training WFH 2 days per week
- Good team culture and supportive training environment
- Attractive hourly rate of $39ph

***
If you're looking for your next opportunity and are immediately available to commence, please send your CV by clicking the
***
**APPLY NOW**
***button.

For further information, please call DFP Recruitment on 08 8400 4400

**Please note**:
***
**Australian Citizens**
***and be willing to undertake a
**National Police Clearance**
**.**

Note: You may be required to provide evidence of your COVID-19 vaccination status.