Small Business Banker

5 months ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: VIC- Melbourne CBD
- **You’ll be part of a collaborative & high performing team**:

- **Help deepen relationships and achieve stronger customer advocacy**:

- **You have access to market leading policies and products to support small business customers bring their business ideas to life**

**Your new role as a Small Business Manager awaits.**

At NAB we believe; banking involves a trusted bond between banker and our customer. One of the ways we achieve this is by bringing the best of NAB to our customers, and backing their courage, creativity, and contribution, pairing it with the service and expertise they deserve As a Small Business Banker, you will play an important role in retaining and growing a portfolio of existing small business customers in conjunction with acquiring new business through external relationships. You’ll build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life. At NAB we'll give you every opportunity to develop and grow your career. To be successful in this role, you will ideally bring the following:

- Lending experience in business banking or retail banking
Excellent understanding of the SME Market
- Strong customer and relationship management
- Problem solving, critical thinking and negotiation skills

Our Small Business Banking Managers are customer facing roles located within our Retail Branches, Business Banking Centres and out and about in our local communities. As a Small Business Banker, you will
- Understand our customers’ needs to provide tailored holistic banking solutions.
- Grow revenue and drive customer advocacy, to increase the portion of customers who consider NAB to be their Bank of Choice.
- Manage small business lending requests up to $2 million, and home lending up to $5 million.
- Engage and build relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes.
- Build an exciting career in an innovative, fast paced, and collaborative environment.

If you’re passionate about small business and have a love for helping customers talk to us today and start your career with NAB - Australia’s Leading Business Bank.

**A diverse and inclusive workplace works better for everyone.**

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**Make a difference through your work**

At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We’re an ASX listed organisation that has been serving Australian communities for more than 160 years. We’re investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.

**Join NAB **If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

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