Ndis Workforce Officer

4 months ago

Blacktown, Australia Maple Community Services Full time

**Join Our Team at Maple Community Services as a Workforce Officer**

**About Us**

Maple Community Services is a champion for inclusivity, providing NDIS approved support across Australia to individuals of all abilities. Known for our specialisation in Mental Health and supporting individuals with criminal convictions, we embrace a holistic approach to disability services. As we celebrate our fifth year, we continue to cultivate a workplace that bursts with creativity, innovation, and the opportunity for every team member to make a substantial impact.

**About the Role**

We are seeking a Workforce Officer to enhance and manage our team of Support Workers, ensuring they are effectively prepared and positioned to deliver exceptional service. This role encompasses everything from roster management to staff development, aiming to align our workforce capabilities with the diverse needs of our clients while adhering to industry standards and regulations.

**Key Responsibilities**
- Manage and optimise staff rosters to meet the dynamic needs of our clients and staff.
- Develop and implement innovative rostering strategies to improve efficiency and satisfaction.
- Foster a supportive, empowering environment for continuous professional development and training.
- Maintain and manage comprehensive, compliant records and communication systems related to workforce management.
- Ensure all staffing activities align with our core values and comply with NDIS guidelines.
- Participate in a rotating after-hours roster.

**About You**
- Passionate about fostering an inclusive workplace and enhancing community support services.
- Experienced in workforce or roster management, preferably within the health or social services sectors.
- Skilled in communication, problem-solving, and data analysis to improve operational efficiency.
- You are someone who displays critical thinking and a can do attitude in the face of challenge.
- Proactive in professional development, both for self and team, to ensure high standards of service delivery.
- Committed to the principles of equality, respect, and integrity in every aspect of your work.

**Why Maple?**

Working at Maple Community Services means being part of a rapidly expanding company where innovation and individualism are valued. It’s a chance to grow professionally and personally while contributing to a crucial social mission. If you are looking to make a significant impact in a progressive, supportive environment, we would love to hear from you.

**Join Us**

Are you ready to drive positive change and foster a culture of excellence and inclusivity in our workforce? Please submit your resume along with a cover letter that describes what inspires you about workforce management in the disability support sector. We’re excited to explore how your skills and passions align with our mission at Maple Community Services

**Job Types**: Full-time, Permanent

Pay: $70,000.00 - $76,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Travel reimbursement

Schedule:

- Monday to Friday
- Rotating roster

Supplementary Pay:

- Performance bonus

**Experience**:

- Rostering: 1 year (preferred)

Licence/Certification:

- Driver's License (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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