IT Project Consultant

3 weeks ago

Artarmon, Australia The Missing Link Full time

**About Us**

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

**The Role**

**Responsibilities**
- Partner with Project Leaders to ensure project delivery success
- Manage project scope throughout the project lifecycle
- Monitor and manage project risks
- Drive project success and ensure value is perceived by the client
- Work closely with our sales team to contribute to winning projects and participate in presales/scoping activities
- Ability to facilitate client workshops and project kick-offs
- Determination to see all tasks through to the end and ensure the project is delivered successfully
- Ability to facilitate technical workshops internal/external stakeholders
- Inspired to be a thought-leader and be the go-to person within the desired technical domain
- Take responsibility for project implementation tasks and ensure the work is completed within the agreed project baselines (Cost, Schedule, and Quality)
- Ensure client satisfaction are achieved at the end of the project
- Eye for detail and ability to stay calm under pressure
- Collaborate with the project leadership and internal stakeholders to drive new business/ improvements
- Be proactive with identifying opportunities withing the Solutions team and the wider The Missing Link
- Participate in designing and creating value-add services and processes, align with the success of the Solutions team and the wider business

**Requirements**:

- 3 years'+ experience in project delivery or professional services organisations (preferably MSP)
- Proven ability with deploying architecture based on Solutions Architect designs
- Experience in presales activities
- Facilitate technical training for internal and external stakeholders
- Practical knowledge of project life-cycle methodologies and framework
- Domain/product and deployment experience within following platforms:

- Microsoft Azure
- Microsoft 365
- Hypervisors - VMware/Hyper-V
- Exchange (OnPrem/Online)
- Infrastructure (Cloud/OnPrem)
- Dell product line
- Veeam Backup
- Mimecast
- Current certifications based on technical skillset
- Exceptional verbal and written communication skills
- Effective communicator
- Ability to work within a face paced/high performing team
- High level of initiative, problem solving and organisational ability
- Strong customer service ethic
- Customer centric mindset
- Commercial acumen and responsibilities
- Understand and manage project cost to ensure projects are profitable
- Embrace change and proactively seek continuous improvement
- Contribute effectively to the team ensuring efforts are aligned toward achieving team/business goals

**Benefits**

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

- Supportive, collaborative and respectful environment
- Training / mentoring programs
- Regular fun social events
- Diverse range of employee benefits including paid volunteer days
- Great bonus structure
- Free breakfast, drinks and monthly lunches

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