Whitegoods Technical Officer

4 days ago


Parramatta, Australia BSI People Full time

Well regarded international company
- Long term career opportunity
- Great team environment
- Our client manufactures, services and repairs Domestic and Commercial Whitegoods. They service throughout all metropolitan and regional Australia.
- We are seeking an experienced Technician to join our client in Sydney.
- The primary purpose of this position is to provide technical support & training for residential and commercial service centers, retailers and customers conducting trouble shooting and diagnosis repairs and maintenance.
- Your responsibilities include:
- Diagnosis & repair of potentially faulty products
- Communicate and liaise with customers
- Manage any customer complaints/concerns
- New product quality checks
- Training field service teams

To be successful in this role you will need:
- Min 2+ years' experience providing technical whitegoods support with excellent knowledge of how to repair a range of domestic and commercial products.
- Excellent customer service and communication skills


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