Principal Intake Officer

1 month ago


Ipswich, Australia Office of the Public Guardian Full time

The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decision-making capacity, and children and young people in the child protection system and other visitable sites.
Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity.
**Key responsibilities**: - Utilise professional and/or clinical experience, knowledge, skills, and expertise to effectively engage and build rapport with adults living with impaired capacity and who present with complexities or significant communication impairments to seek their views, wishes and preferences regarding decisions affecting their lives. Develop high-quality reports to share information with frontline service delivery teams to inform structured decision making that is person-centred and promotes and protects adult's rights and interests. Utilise professional and/or clinical experience, judgement, and skills to identify an adult's preferred communication method and tailor and implement evidenced-based strategies and tools to interact with clients in a way that is compatible and aligned with their preferred communication style. In collaboration with the Manager Practice Quality, use your professional and/or clinical experience and expertise to lead, supervise and mentor others in the team. Lead the advancement and evaluation of the project by tracking progress, identifying emerging issues, risks, and priorities, and develop and implement processes in collaboration with the Manager Practice Quality to effectively administer the Views, Wishes and Preferences Project. Establish and maintain positive relationships with people with impaired capacity, their families, service providers, advocates, team members, government agencies and other interested stakeholders of guardianship clients, to promote effective working relationships and optimal frontline service delivery. Coordinate intrastate travel.
There are no mandatory qualifications required to undertake this role, however formal qualifications or experience in human services or allied health domains would be highly regarded. Experience in engaging with people with communication impairments would be highly regarded.
**Mandatory role conditions**: Possession of a C class driver's licence is a mandatory requirement for this role, as travel is required to attend meetings, events and visits that are often not accessible by alternative means.
Applications to remain current for 12 months.
**Job Ad Reference**: QLD/597907/24
**Closing Date**: Thursday, 31 October 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.



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