Wholesale Support Analyst

2 weeks ago

St Marys, Australia APAC Full time

**Job Description**:
WHO WE ARE LOOKING FOR:
This role is responsible for securing the wholesale finance assets of CNH Capital through pro-active and prudent management of dealer accounts

YOUR KEY RESPONSIBILITIES:

- Releasing new equipment within set guidelines
- Collecting parts payments and finance charges on a monthly basis.
- Compiling all reports required on a timely basis and ensure they are in order and distributed correctly
- Liaising with Field Staff in respect to the timely releasing of new equipment, payment of past due whole goods invoices, and additional information as required.
- Liaising with Field Staff to pro-actively review dealer finance limits.
- Collecting past due used equipment and / or obtain curtailment / repurchasing agreements.
- Ensuring used equipment is financed within set guidelines and within dealer credit limits.
- Reconciling dealers’ accounts as required and produce write offs or collection of monies.
- Collecting short payments from CNH Industrial Marketing program rejections outside CNH Industrial expiry dates as well as unclaimed credits on account to liaise with dealers.
- Assisting processing staff for payment allocations.
- Assisting with dealer queries either by answering directly or directing to the appropriate.
- Training / assisting CNH Industrial/ CNH Industrial Capital Field staff as to the processes contained within the wholesale finance function for their information as well as assisting in the training of the dealer network.
- Providing assistance to the Wholesale Portfolio Manager as required.

YOUR KEY COMPETENCES AND QUALIFICATIONS:

- Have a mminimum of 2 years’ experience in collections / accounts receivable
- Possess strong analytical skills
- Possess solid relationship building and customer service skills
- Must be a strong communicator
- Have intermediate level of experience in Excel and SAP
- Have solid negotiation skills
- Have a good understanding of the wholesale equipment financing process

WHAT WE OFFER YOU:
**Retirement & Insured employee Benefits**
- Superannuation
- Income Protection Cover
- Death/TPD Cover
- Private Health Insurance NZ
- Private Health Insurance AU (retail discounts)
- Employee Assistance Program

**Financial Wellbeing**
- Member Discounts Network
- Member discounts
- Fitness and Health
- CNH Brand Merchandise employee discounts
- Novated Leasing
- Paid Parental Leave
- Short
- and Long-term Incentives
- Benefits Cars, Parking
- Employee Referral Scheme

**Employee Development & Recognition**
- Education Assistance
- Employee Resource Groups
- Learning & Development
- Global Mobility
- Service recognition

**Celebrating Diversity & Inclusion**
- Multi faith room/Mother’s Room
- Inclusive Celebrations
- Members of the Diversity Council Australia
- Flexible Work Options

OTHER INFORMATION:
**Acknowledgement of Country**

**Together We Grow**

We believe that everyone, everywhere, deserves an equal opportunity to thrive. Every day, we innovate and adapt to give farmers and builders across the world the tools they need to succeed. And we do the same for our people.

Building a **diverse**, **equitable **and **inclusive **business isn’t a one-off exercise. We can always do better. But we’re completely committed to the process. When we do right by each other and by our customers, we are more innovative and creative. Growing Together to build a better future for us all.

**Job Requirements**:
WHO WE ARE LOOKING FOR:
This role is responsible for securing the wholesale finance assets of CNH Capital through pro-active and prudent management of dealer accounts

YOUR KEY RESPONSIBILITIES:

- Releasing new equipment within set guidelines
- Collecting parts payments and finance charges on a monthly basis.
- Compiling all reports required on a timely basis and ensure they are in order and distributed correctly
- Liaising with Field Staff in respect to the timely releasing of new equipment, payment of past due whole goods invoices, and additional information as required.
- Liaising with Field Staff to pro-actively review dealer finance limits.
- Collecting past due used equipment and / or obtain curtailment / repurchasing agreements.
- Ensuring used equipment is financed within set guidelines and within dealer credit limits.
- Reconciling dealers’ accounts as required and produce write offs or collection of monies.
- Collecting short payments from CNH Industrial Marketing program rejections outside CNH Industrial expiry dates as well as unclaimed credits on account to liaise with dealers.
- Assisting processing staff for payment allocations.
- Assisting with dealer queries either by answering directly or directing to the appropriate.
- Training / assisting CNH Industrial/ CNH Industrial Capital Field staff as to the processes contained within the wholesale finance function for their information as well as assisting in the training of the dealer network.
- Providing assistance to the Wholesale Portfolio Manager as required.

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