Relationship Manager

5 days ago

Adelaide Region SA, Australia Hudson Australia Full time

Our Client is a medium size, innovative multi-disciplinary professional services practice, which has been operating successfully in Adelaide for 40 years. It has grown significantly over the last few years due to a strong commitment to its client base and the adoption of a multi-disciplinary service approach.

The primary responsibility of the Relationship Manager is to profitably grow the client and revenue base through the strategic sourcing and securing of new clients and the effective management of existing clients. Synonymous with this responsibility is the generation of long term client relationships that add value both to the client and to the business.

The role will carry direct responsibility for growing the Technology team client base whilst ensuring that budgeted revenue and profit targets are achieved. Given this scope, it is essential that the Relationship Manager works in close conjunction with other Service Line Directors, senior managers and employees to ensure that the highest level of service is provided to our client base.

**Key Responsiblities include;**
- **Business Development**
- **Client Relationship Management**
- **Leadership**
- **Process Improvement and Quality Assurance**
- **Adherence to Internal Policies / Procedures**

**Business Development**
- Responsible for promoting the Technology team's service and product offerings by various marketing initiatives
- Actively identifies and cultivates client targets and leads sales initiatives in designated areas to grow the client and revenue base
- Actively promotes all services of the group to clients and proactively identifies opportunities on behalf of other service lines within the business
- Source and secure new clients whose requirements compliment the company's product and service offerings
- Develops client relationships such that these clients are loyal advocates and willing referrers of work to with the business
- Cultivates a network of referral sources external to the business.

**Client Relationship Management**
- Responsible for the overall relationship management of a portfolio of Technology team clients in accordance with the Group's service standards;
- Proactively works to establish and maintain effective client relationships (particularly at the C-level) and continually looks for ways to add value
- Periodically reviews the performance of key accounts to maintain a close relationship with them with the aim of maximising sales opportunities
- Manages client expectations in line with company policy and continually seeks client feedback as to quality of work so as to continually exceed client expectations
- Manages and remedies client complaints effectively and efficiently
- Effectively manages pricing structures so that each service proposal generates required margin contributions
- Record and maintain client contact and sales activity data in ConnectWise
- Establish and maintain account plans for each client
- Undertakes analysis and research of the client portfolio to develop a detailed understanding of the clients' business and uses this knowledge to help diagnose needs and opportunities and suggest solutions

**Leadership**
- Work closely with other managers to promote a culture that reinforces the values of the Group;
- Present as professional and knowledgeable in client interactions;
- Work collaboratively with all individuals to ensure deadlines are met;
- Guidance is provided to staff to ensure performance/quality targets are achieved;
- Provision of coaching and development to other members of the Service Line as required;
- Contribute to and support the development of the team - continually build and share knowledge and engage in ongoing personal career growth.

  • Relationship Manager

    3 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    Utilise your effective relationship skills to support current and potential tenants. **Your new company** InPlace Living is a registered NDIS provider who design and develop Specialist Disability Accommodation (SDA). They have a commitment to supporting independence, choice and control in a comforting, home environment suited to the individual's...

  • Relationship Manager

    2 months ago

    Adelaide Region SA, Australia ANZ Banking Group Full time

    **Req ID**: 38285 **Department**: AC Specialist Distribution **Division**: Australia Commercial **Location**: Adelaide About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things -...

  • Relationship Manager

    4 days ago

    Adelaide Region SA, Australia Computershare Full time

    **We give you a world of potential** We have an excellent opportunity for a Relationship Manager to join our amazing office in Adelaide. If you’re looking for a job that challenges you and gives you opportunities to grow, you’ve found the right role. Since 1978 we have been trusted by other companies to manage their shareholder registry and shareholder...

  • Relationship Manager

    5 days ago

    Adelaide Region SA, Australia BankSA Full time

    Rare opening in Bank SA’s Property team (Commercial Banking) - Ideally you will have Frontline experience as a Banker managing a portfolio of diversified or property clients - Open to Bankers in SME looking to make the step up - Adelaide CBD location with work flexibility **How will I help?** The Relationship Manager is responsible for managing and...

  • Client Relationship Consultant

    3 weeks ago

    Adelaide CBD, Australia My Plan Manager Full time

    **About us** At My Plan Manager our vision is to create an inclusive Australia where everyone can have the opportunity to reach their full potential. We do this by offering individualised budget management, in meaningful and transparent ways, so that the initial complexities and ongoing responsibilities of being an NDIS participant doesn’t get in the way...

  • Client Relationship Consultant

    2 weeks ago

    Adelaide CBD, Australia My Plan Manager Full time

    **About us** At My Plan Manager our vision is to create an inclusive Australia where everyone can have the opportunity to reach their full potential. We do this by offering individualised budget management, in meaningful and transparent ways, so that the initial complexities and ongoing responsibilities of being an NDIS participant doesn’t get in the way...

  • Client Relationship Consultant

    2 weeks ago

    Adelaide CBD, Australia My Plan Manager Full time

    **About us** At My Plan Manager our vision is to create an inclusive Australia where everyone can have the opportunity to reach their full potential. We do this by offering individualised budget management, in meaningful and transparent ways, so that the initial complexities and ongoing responsibilities of being an NDIS participant doesn’t get in the way...

  • Relationship Manager

    7 days ago

    Adelaide Region SA, Australia BankSA Full time

    Commercial Business Banking - Managing a portfolio of 70-80 clients - Norwood based **How will I help?** Our Relationship Managers play a really important role in managing and developing a portfolio of medium to large business connections in our commercial banking space, with a particular focus on winning new to bank customers. You’ll act as a trusted...

  • Relationship Manager

    2 weeks ago

    Adelaide Region SA, Australia Talent International Full time

    australia adelaide permanent au$120000 - au$130000 per annumOne of our clients is looking for a Technical Relationship Manager to deliver support and advice solutions to the businesses on all facets of ICT infrastructure and software. **Adelaide Based Role** **Full time Permanent position** Here are some responsibilities: - Responsible for promoting the...

  • Business Relationship Manager

    3 weeks ago

    Adelaide Region SA, Australia Bendigo & Adelaide Bank Full time

    Join the Most Recommended Business Bank* - 2023 DBM Financial Awards Business lending, relationship management, customer acquisition Busy portfolio of small business customers **Full time, permanent position**: Adelaide or SA based Bendigo Bank has a unique position in the Banking and Finance industry: we are a trusted brand with a high Net Promoter Score...

  • Assistant Relationship Manager

    4 days ago

    Adelaide Region SA, Australia Westpac Full time

    Exciting opportunity to assist in a diversified commercial portfolio - Perfect opportunity for Accounting and Finance professionals - Adelaide CBD based, with flexible working opportunities **How will I help?** Rock-solid relationships are at the heart of every commercial banking decision we make. In this strategic role you’ll work closely with...

  • Customer Relationship Manager

    3 weeks ago

    Adelaide Region SA, Australia Accolade Wines Full time

    **Date**:24 Jul 2023 **Location**: Adelaide, Australia **Company**:Accolade Wines **About us**: At Accolade Wines, our purpose is to enrich everyday moments. As one of the world’s leading wine companies, our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, House of Arras, Mud House, Jam Shed and many more. We are...

  • Premier Relationship Manager, Adelaide

    2 months ago

    Adelaide Region SA, Australia HSBC Full time

    **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...

  • Network Relationship and Development Manager

    2 months ago

    Adelaide Region SA, Australia G'day Group Full time

    Competitive Salary + Bonus - Flexible working locations in SA, NSW or VIC in fast-growing organisation - Permanent, Full Time role, Travel Around Regional Australia **About Us** G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 1800 people...

  • Relationship Manager

    1 week ago

    Greater Adelaide SA, Australia McMillan Shakespeare Group Full time

    Relationship Manager The McMillan Shakespeare Group (MMS) is a trusted provider of salary packaging, novated leasing, disability plan management and support co-ordination, asset management and related financial products and services. From our origins in 1988 when we created Australia's salary packaging industry to today, MMS has a proud history of...

  • Lead Relationship Associates

    1 month ago

    Adelaide Region SA, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: SA- Adelaide inner - **Utilise your leadership skills in this key role based in Adelaide**: - **Work with a broad team of banking professionals to deliver great results**: - **Support and manage a team of Relationship Associates** As a Lead Relationship Associate, you will be reporting into the Manager of...

  • Relationship Manager

    2 weeks ago

    Greater Adelaide SA, Australia McMillan Shakespeare Full time

    The McMillan Shakespeare Group (MMS) is a trusted provider of salary packaging, novated leasing, disability plan management and support co-ordination, asset management and related financial products and services. From our origins in 1988 when we created Australia’s salary packaging industry to today, MMS has a proud history of innovation and exceptional...

  • Relationship Manager

    2 days ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Relationship Manager - Relationship Manager opening in our BankSA Property Finance team - Specialist Property Development and Investment portfolio - Adelaide CBD, with working flexibility **How will I help?** The Relationship Manager is responsible for managing and developing a portfolio of medium to large property connections with an average debt size of...

  • Relationship Manager

    4 days ago

    Greater Adelaide SA, Australia BankSA Full time

    Relationship Manager opening in our BankSA Property Finance team - Specialist Property Development and Investment portfolio - Adelaide CBD, with working flexibility **How will I help?** The Relationship Manager is responsible for managing and developing a portfolio of medium to large property connections with an average debt size of between $5M - $30M...

  • Relationship Manager

    2 months ago

    Greater Adelaide SA, Australia Chubb Full time

    **Your Role**: This role forms a critical part of Chubb Australia’s SME and Middle Market segment. You will be a ‘go-to’ person at Chubb, with responsibility for the development and execution of relevant distribution strategies. The Relationship Manager is responsible for generating new business and meeting production targets; by servicing an...