Case Manager

7 months ago


Sunshine, Australia Baptcare Full time

Case Manager
- Targeted Care Packages
Full-time - 12-month contract

Sunshine, VIC

Competitive salary and benefits

Career development opportunities

A supportive team environment

**About the Organisation**:
Baptcare is a leading not for profit organisation that proactively responds to human need through advocacy, a diverse range of programs, and community engagement. With services across Tasmania, Victoria and South Australia, Baptcare supports children and families, people with a disability, financially disadvantaged people, asylum seekers and older people.

**About the Role**:
The purpose of the Targeted Care Case Manager (Key Worker) position is to provide support and intervention to parents and carers for children and young people who are at risk of entry into care, who are transitioning from care, or on a Family Options package.

A key focus of the role is to work in partnership with Child Protection and other support services, as well as children, young people, parents, and carers to provide a holistic trauma informed service using the Best Interests Case Practice Framework.

**Key Accountabilities**:
Provide quality service provision to children and young people on targeted care or similar packages

Liaise with family of origin regarding their children in care as appropriate

Be involved in all functions of assessment and support of carer and birth families

Maintain records including case notes, reports, plans and statistics within required timelines

Develop and maintain positive relationships with the Department of Health and Human Services (DHHS), Child Protection, and other government and community organisations

Comply with relevant standards and legislation, Baptcare and DHHS policies and procedures

Participate in and contribute to program development and innovation

Contribute positively to teamwork and culture

Commitment to the safety, well-being and best interests of children and young people, and duty of care in the prevention, identification, and response to child abuse.

Commitment to the special needs of children, vulnerable people and people with a disability; people from a culturally or linguistically diverse background; and/or Aboriginal and Torres Strait Islander people.

**Key Selection Criteria**:
Excellent family and child assessment skills including risk assessment of children and young people as well as assessment of caregivers

Demonstrated case management skills with complex families and at-risk children and young people

Knowledge and experience of maintaining positive working relationships with Child Protection Services and other professionals and families in challenging situations

Capacity to work effectively with families from a range of cultural and socio-economic backgrounds

Non-judgmental and respectful approach to working with families and Child Protection

Knowledge of the Best Interest Case Practice Framework 8. Ability to engage in reflective practice and supervision with supervisor

Well-developed written and verbal communication skills

Ability to work within a multi-disciplinary team environment by sharing information, supporting, and respecting colleagues

Sound organisational and time management skills

Working from a strength-based perspective.

**About You**:
**As a requirement of the role, you must have the following**:
A tertiary qualification in Social Work, Psychology or equivalent

Minimum of 2-3 years case management experience

Willingness to obtain a Police Check

Current Working with Children’s Check

**How to Apply**:
Applications must address the key selection criteria to be considered.

Applicants must have the right to work in Australia.

The successful applicant will be required to undergo a National Criminal History check.

Must have had or be willing to get two COVID vaccination doses.

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity. We welcome applicants who may require adjustments.

Baptcare is dedicated to the safety, empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children and young people to feel safe and respected.


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