Targeted Care Packages

3 days ago


Sunshine, Australia Baptcare Full time

Targeted Care Packages Case Manager
Full-time - Contract
Sunshine, VIC
About Us
At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.
Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.
Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.
About the Role
The Targeted Care Case Manager (Key Worker) provides support and intervention to parents and carers for children and young people who are at risk of entering into care or who are transitioning from care. The Case Manager supports and conducts works in partnership with Child Protection and other support services, as well as children, young people, parents, and carers to provide a holistic trauma informed service using the Best Interests Case Practice Framework.
A key focus of the role is to partner with support services to provide;
case management of children and young people on Family Options packages,
conducting family reunification and preservation assessments,
carers reviews, case plan development and review,
monitoring of care and providing case management for contracted Child Protection clients where appropriate
The Key Worker will be a part of Baptcare’s Community Services Victoria segment, which offers a range of case management, assessment, brokerage support, planning and respite activities to families.
About You
You are passionate about continuing to grow your career in the Family and Community Services space coming from a leadership role. Solutions focused and up for making a difference, you align your approach to strategy to achieve organisational and divisional goals.
**You will ideally bring the following**:
Tertiary Qualifications in Social Work, Psychology, Counselling, or other relevant Human Services qualification and/or experience
Experience in providing therapeutic interventions
Skills and experience relevant to Recommendation 209 requirements
Key Selection Criteria
Demonstrated case management skills with complex families and at-risk children and young people
Capacity to work effectively with families from a range of cultural and socio-economic backgrounds
Knowledge of the legislative and political context, with ability to research and seek information from stakeholders to support and inform assessment of risk and service efficacy
Demonstrated ability to identify, assess and prioritise risks and needs of clients in a holistic approach to practice, to adapt to meet a changing environment and needs of carer and/or client group while maintaining focus on service delivery
Strong written and verbal communication skills, including negotiation and problem-solving
Ability to work within a multi-disciplinary team environment by sharing information, supporting, and respecting colleagues
Sound organisational and time management skills
Working from a strength-based perspective
Alignment and commitment to Baptcare’s Mission, Vision, and Values
For You
Baptcare is focused on living our values, not just talking about them. You’ll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.
Work with a supportive and dynamic team.
A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.
Career and development opportunities.
Access to confidential counselling and support services.
Flexible working within a local community.
Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.
Only short-listed applicants will be contacted.
Applicants must have the right to work in Australia.
Must be willing to undergo a National Police check
Must have a Working with Children Check
At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.


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