Sales Support Coordinator

3 days ago

Macquarie Park, Australia MSD Full time

**Sales Support Coordinator**
- Permanent full-time role with competitive remuneration and benefits
- Work with a high performing, agile and passionate team

The primary responsibility of the Sales Support Coordinator is to support the ANZ Sales & Key Account Management team with the implementation and execution of strategies developed at a national business unit level that promote growth across the Companion Animal Business Unit with nominated key customers.

Of critical importance to the successful execution of this role is the coordination and delivery of key outcomes for the business and its key customers. This is achieved through sound project management together with the sales & key account management team of strategic activities agreed internally and or with customers, that will drive business growth that delivers on the strategic imperatives of the Companion Animal Business Unit.

Key activities will include advertising and promotional funding support and tracking, KPI management, event planning and agreement management.

The Sales Support Coordinator sits within the Animal Health Sales organisation and reports to National Sales & Key Accounts Lead ANZ, Companion Animals.

**What You Will Do**

**Responsibilities include, however not limited to**:
**Business Support**
- Provide day-to-day support to the sales & key account management team on key activities.
- Ensure customer trading terms are managed and implemented in an appropriate time frame.
- Acts as a liaison between Sales and Marketing, Customer Support, Legal, Finance and Customer Operations teams providing a single point of contact for all sales-related processes.
- Provide support to Key Account Managers around key rebate, discount and invoicing policies, working with finance team to review, track and record.
- Coordinate tracking and monitoring of new accounts, program participation, and key account information.

**Event Planning**
- Coordinate with Key Account Managers on the logistics and timing of customer events.
- Plan and coordinate with marketing on input for key events and customer events.
- Assist the regional sales teams in the pre-sales cycle planning process with key selling messages and tracking of agreed activities.
- Prepares materials for cycle meetings, conferences, and customer related appointments and services.

**What You Must Have**
- Relevant tertiary qualification (business, marketing or business administration qualification preferred)
- A high level of attention to detail and sales proficiency
- Excellent organizational skills and project management skills, ability to work independently and with a team
- A sound understanding of key account management
- Excellent written and oral communication skills including presentations
- Excellent ability to communicate with internal stakeholders
- Excellent Microsoft Office skills (Excel, PowerPoint, Teams & Word)
- Prior relevant experience in a related environment
- Ability to follow corporate policies and processes

**What You Can Expect**
- Be critical in integrating your Sales skills for a Global leading organisation
- Joining a **collaborative **team of **likeminded individuals**
- Be **developed and supported** in your role
- Excellent remuneration and benefits

**Who we are **

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

**What we look for** Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
No relocation

**VISA Sponsorship**:
No

**Travel Requirements**:
10%

**Flexible Work Arrangements**:
Hybrid

**Shift**:
**Valid Driving License**:
Yes

**Hazardous Mat

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