Quality Assurance Officer

5 months ago


Osborne Park, Australia Next Health Full time

Company Description

Next Health is part of the MedHealth group of companies and was established in 2005 to provide independent specialist opinions that would help people and organisations understand ‘what’s next’ after injury or illness. Since opening our doors, we have flourished to become the largest provider of independent specialist opinion across Western Australia and the Northern Territory.

We are seeking a person who has strong self-motivation, has the ability to work independently and within a team environment. Someone who has strong leadership, follow up, organisation and prioritisation skills and excellent attention to detail.

**Job Description**:
This role is to ensure the accuracy and quality of reports produced by Next Health consultants in a timely manner as well as providing consultants and customers with technical advice relating to reports and permanent impairment/disability assessments.

To coordinate and deliver a range of high quality, customer focused business administration support and duties for the provision of independent medical assessment and advice to Next Health team members, consultants, customers, clients and visitors.
- Undertake quality assurance of reports, AMS forms and permanent impairment/disability assessments and ensure they are compliant with:

- Specific customer and/or legislative specifications;
- Next Health standards and processes and;
- Appropriate guidelines
- Identify inaccurate, deficient or incomplete reports and where necessary liaise with the relevant stakeholders (consultants, customers or team members) to get the matter resolved.
- Where required assist with consultant, customer or team member training sessions.
- Support the General Manager, Operations Manager and Report Production and Quality Coordinator in the induction of new consultants and new team members.
- Where required escalate to the Report Production and Quality Coordinator, consultant or customer any matter that requires intervention.
- Where applicable, advise consultants and customers of possible delays in turnaround times.
- Prioritise according to consultant availability, customer special requests and urgent requests.

**Qualifications**:

- Experience in the medical, allied health and/or personal injury industry.
- Experience in driving quality assurance programs.
- Experience in understanding case management practices relating to independent medical reports within a personal injury and/or accident compensation setting is beneficial.
- Experience in coordinating and delivering a range of high quality, customer-focused business administration support.
- Ability to effectively assist challenging consultants, customers, clients or visitors.
- Computer literacy, with proficiency in Microsoft Office (Word/Excel/PowerPoint).

Additional Information

**You are welcome here.**

Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.



  • Osborne Park, Australia Next Health Full time

    **Company Description** Next Health is part of the MedHealth group of companies and was established in 2005 to provide independent specialist opinions that would help people and organisations understand ‘what’s next’ after injury or illness. Since opening our doors, we have flourished to become the largest provider of independent specialist opinion...


  • Osborne Park, Australia Next Health Full time

    Company Description Next Health is part of the MedHealth group of companies and was established in 2005 to provide independent specialist opinions that would help people and organisations understand ‘what’s next’ after injury or illness. Since opening our doors, we have flourished to become the largest provider of independent specialist opinion across...


  • Osborne Park, Australia Next Health Full time

    Company Description Next Health is part of the MedHealth group of companies and was established in 2005 to provide independent specialist opinions that would help people and organisations understand ‘what’s next’ after injury or illness. Since opening our doors, we have flourished to become the largest provider of independent specialist opinion across...


  • Osborne, Australia BAE Systems Full time

    About the RoleWe are seeking a Quality Assurance Specialist to join our team at BAE Systems Australia. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.Key ResponsibilitiesPerform quality assurance activities to ensure quality practices are effectively deployedConduct quality internal process...


  • Osborne, Australia Australian Government Department of Defence Full time

    $88,175 - $100,724 (plus Super) - Osborne - SA **The Role** The Collins Submarine Program within Naval Shipbuilding and Sustainment Group is responsible for the maintenance and programmed upgrade of Australia’s Collins Class submarines. The Program works in partnership with the Royal Australian Navy and Industry to deliver the strategic submarine...


  • Osborne, Australia BAE Systems Full time

    About the RoleWe are seeking a Quality Assurance Specialist to join our team at BAE Systems Australia. As a Quality Assurance Specialist, you will be responsible for ensuring quality practices are effectively deployed across our Maritime Australia business.Key ResponsibilitiesPerform quality assurance activities to ensure quality practices are being...


  • Osborne, Australia BAE Systems Full time

    About the RoleWe are seeking a Quality Assurance Practitioner/Engineer to join our Maritime Australia business on the Hunter Class Frigate Program based at Osborne, Adelaide.As a member of our team, you will be responsible for performing a range of quality assurance activities, ensuring quality practices are being effectively deployed.You will conduct...


  • Osborne, Australia BAE Systems Full time

    **About the Role**We are seeking a highly skilled Quality Assurance Practitioner/Engineer to join our team at BAE Systems Australia.As a key member of our Maritime Australia business, you will be responsible for ensuring the quality of our products and services, particularly on the Hunter Class Frigate Program.**Key Responsibilities**Perform quality...


  • Osborne, Australia BAE Systems Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Practitioner/Engineer to join our team at BAE Systems Australia. As a key member of our Maritime Australia business, you will play a critical role in ensuring the quality of our products and services.Key ResponsibilitiesPerform quality assurance activities to ensure quality practices are...


  • Osborne, Australia BAE Systems Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Practitioner/Engineer to join our team at BAE Systems Australia. As a key member of our Maritime Australia business, you will play a critical role in ensuring the quality of our products and services.Key ResponsibilitiesPerform quality assurance activities to ensure quality practices are...


  • Osborne, Australia BAE Systems Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Practitioner/Engineer to join our team at BAE Systems Australia. As a key member of our Maritime Australia business, you will play a critical role in ensuring the quality of our products and services.Key ResponsibilitiesPerform quality assurance activities to ensure quality practices are...


  • Osborne, Australia BAE Systems Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Practitioner/Engineer to join our team at BAE Systems Australia. As a key member of our Maritime Australia business, you will play a critical role in ensuring the quality of our products and services.Key ResponsibilitiesPerform quality assurance activities to ensure quality practices are...


  • Osborne, Australia Australian Government Full time

    $76,277 - $83,274 + up to 15.4% Superannuation - Osborne - SA **The Role** As a Quality Assurance Officer, you will be accountable under limited direction for the ongoing administration of the Collins Submarine Program certified Quality Management system, compliant with ISO 9001:2015. You will coordinate and contribute to the work of the team consistent...


  • Osborne Park, Australia Next Health Full time

    **Company Description** Next Health is part of the MedHealth group of companies and was established in 2005 to provide independent specialist opinions that would help people and organisations understand ‘what’s next’ after injury or illness. Since opening our doors, we have flourished to become the largest provider of independent specialist opinion...


  • Osborne Park, Australia APG Workforce Full time

    Full time hours - 38 + per week - Location - Osborne Park WA - Join the Quality Control Team APG Workforce are currently seeking an experience **Quality Assurance Officer** based in **Osborne Park, Perth WA** for a large poultry manufacture. **Flexible start time and finishing times.** **38 hrs a week** **Days: Monday to Friday (flexibility for...


  • Osborne, Australia Babcock Full time

    About the RoleBabcock is seeking a skilled Quality Control Technician to join our mission-critical team that sustains the operational readiness of the Collins Class Submarines. As a key player in Defence operations, you will ensure the highest standards of quality across all operational processes.Key ResponsibilitiesManage the quality control of goods and...


  • Osborne, Australia BAE Systems Full time

    Job Title: BAE Systems Quality Assurance LeadJob SummaryThe BAE Systems Quality Assurance Lead will be responsible for delivering a broad range of quality activities designed to provide assurance to management that quality practices are being effectively deployed across the business area.Key ResponsibilitiesProvide guidance, advice, and support on all...


  • Osborne, Australia ASC Pty Ltd Full time

    We work in an environment that is interesting and meaningful. We’re Australia’s submarine company, and every day we’re supporting the Royal Australian Navy to protect Australia’s national security and to bring its submariners home safely. If you are looking for a role that makes a difference, we’ll provide you with the opportunity to grow your...


  • Osborne, Australia Babcock Full time

    About the RoleWe are seeking a skilled Quality Control Technician to join our mission-critical team at Babcock, sustaining the operational readiness of the Collins Class Submarines. As a key player in Defence operations, you will ensure the highest standards of quality across all operational processes.Key ResponsibilitiesManage the quality control of goods...


  • Macquarie Park, Australia MSD Full time

    **Associate Specialist, Quality Assurance** - ** Looking for a different challenge as a** Associate Specialist, Quality Assurance **whereby you can still utilise your skills? - ** 1 year Fixed Term Contract, Full-time **position with **competitive renumeration **and** benefits** - Hybrid, work from home and office environment, with a **dedicated and...