Membership Administrator

5 months ago

St Leonards, Australia Australia Medical Association (NSW) Full time

**The Role**

You will play a crucial role in delivering our key objectives related to membership value, engagement, acquisition and retention. From coordinating membership services to assisting at our impactful events, your contributions will help to ensure the overall satisfaction of our valued members.

In this role you will:

- Be the first point of contact for members and assist with renewals, follow-up and retention.
- Review and update membership data to maintain accuracy and relevance
- Coordinate and represent our organization at internal and external events, promoting the value of membership and actively acquiring new members.
- Provide administrative support to the marketing, membership, and events teams.
- Assist with various event tasks, including handling name tags, guest lists, set-up, and registration desk duties.
- Collaborate with internal stakeholders to identify opportunities for increased member engagement and assist in planning and delivering new membership services.
- Handle member inquiries, providing the required information or redirecting to the appropriate team member.

**About you**

To excel in this role, you should possess the following qualifications, skills, and attributes:

- Previous experience in a similar role, ideally at a membership association.
- Excellent communicator who can collaborate easily with different stakeholders.
- Enjoy changing up your workday, supporting the team with promotional activities and events as required.
- A creative mindset consistently focusing on delivering excellent customer experiences.
- Demonstrated time management skills, including the ability to prioritise tasks and meet deadlines.

If you are enthusiastic, organised and thrive in a fast-paced environment, this is the role for you Join our team and make a positive impact on our members' experience while enjoying a supportive and dynamic work environment.

**Salary**: $65,000.00 - $70,000.00 per year

**Benefits**:

- Professional development assistance
- Salary packaging

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person

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