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Future Student Enquiries Team Leader

3 months ago

Docklands, Australia Monash College Full time

**Future Student Enquiries Team Leader**:
Contract: Full-time, ongoing

Location: Melbourne, Docklands

Salary Level: $88,339 - $101,590 plus 17% super and great benefits

**About Us**:
Monash College has a rich tradition of providing exceptional pre-university education to international students; dedicated to forging pathways towards a promising future for our students.

To expand on our commitments and offerings, we are delighted to introduce our latest business unit 'Future Skills'. As an integral part of Monash College, the Future Skills division collaborates closely with our Industry and Education teams, alongside Monash University, to deliver a comprehensive array of vocational education programs tailored to meet the needs of corporate clients.

The Future Skills suite of educational offerings is centered around bridging the skills gap in the Australian workforce particularly in the digital, business, IT, care and clean economy industries.

**About your next role**:
We are seeking a Future Student Enquiries Team Leader to play a pivotal role in implementing the recruitment plans of Monash College Future Skills' Marketing and Business Development teams. Focused on exceeding customer expectations and meeting sales targets, this role engages proactive sales strategies and service initiatives to achieve outcomes.

The Future Student Enquiries Team Leader also provides leadership and direction to a Future Student Enquiries Officer and would be required to work between 12pm - 8pm on Tuesday & Thursday and 9am - 5pm on Monday, Wednesday & Friday.

**Your background and experience**:
You are highly competent in understanding customer needs and providing solutions to meet the customer’s goals. Ideally you will also have:

- Substantial experience managing the sales pipeline
- Strong track record in sales, consistently meeting and exceeding targets and objectives.
- Highly developed verbal and written communication skills, with the ability to build and maintain relationships with key stakeholders
- Demonstrated ability and commitment to work independently with mínimal supervision as well as contributing to a team dynamic
- Competent in identifying areas of improvement in the sales process and implementing strategies to optimise conversion rates, which may involve refining sales scripts, improving objection handling techniques, or streamlining the buying process.
- Experience in staff supervision including an ability to monitor work effectively and provide mentor support

**Our benefits**:
We offer a range of benefits including:

- Access to personalised training and development programs
- Conveniently located in the heart of Docklands - just 400 metres from Southern Cross station and with a tram stopping right at our doorstep
- State-of-the-Art Facilities in a contemporary building with modern amenities, including a wellness room, multifaith space, premium coffee machines, Employee Assistance Program Service, volunteer leave and spacious office areas

**To Apply**:

- Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we’ll be happy to assist._
- In accordance with our commitment to the safety and wellbeing and rights of children and young people, all employees must hold a valid Working with Children Check (or VIT registration) at all times._