Student Administration Officer

2 weeks ago

Docklands, Australia Monash College Full time

**Student Administration Officer**:
**Contract**:Full-time, 12 months fixed term contract

**Location**:Melbourne, Docklands

**Salary Level**:$78,904 to $86,796 plus super and great benefits

**About Us**:
Monash College is the preferred pathway to Monash University for international students. We are leaders in pre-university education. People are at the heart of what we do at Monash College and are critical to our mission of transforming lives as students transition to Monash University and employment.

**About your next role**:
We are looking for a Student Administration Officer to join our driven and motivated Student Administration team at Monash College.

This is an exciting new position for someone who is passionate and committed to continuous improvement with high attention to detail and previous experience working in an educational office setting.

As the Student Administration Officer, you will be responsible for the end to end student life cycle at the College from inquiries, admissions, orientation, enrolments, monitoring course progression, monitoring and recording of student attendance, compliance requirements and delivery of exams.

In addition, the Student Administration Officer will participate in short
- and long-term planning for the provision of administrative services, and will provide procedural advice on policies as well as high level administrative support to their team.

**Your background and experience**:
Your recent experience in a similar position or environment will see you hit the ground running. You are highly motivated with a strong attention to detail. Ideally you will also have:

- Highly developed verbal and written communication skills, with the ability to build and maintain relationships with key stakeholders
- Demonstrated ability to work independently and problem solve challenging situations
- 2+ years of experience as an administrator within the Education sector. Previous experience supporting the student lifecycle in an RTO would be desirable.
- Previous experience administering a student management system preferably Job Ready or Ready Tech would be advantageous
- Knowledge of faculty regulations and policies relating to student administration functions and University services
- Ability to prioritise and work efficiently and accurately in times of high pressure
- Ability to exercise discretion and empathy with customer needs
- Proven ability to provide quality service in a client-oriented environment

**Our benefits**:
We offer a range of benefits including:

- Access to personalised training and development programs
- Conveniently located in the heart of Docklands - just 400 metres from Southern Cross station and with a tram stopping right at our doorstep
- State-of-the-Art Facilities in a contemporary building with modern amenities, including a wellness room, multifaith space, premium coffee machines, Employee Assistance Program Service, volunteer leave and spacious office areas

To find out more about working at Monash College, check out our **guide**

**To Apply**:
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we’ll be happy to assist.

In accordance with our commitment to the safety and wellbeing and rights of children and young people, all employees must hold a valid Working with Children Check (or VIT registration) at all times.

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