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Student Services Coordinator
2 months ago
Student Administration Officer
Contract Type: Full-time, 12 months fixed term contract
Location: Melbourne, Docklands
Salary Range: $78,904 to $86,796 plus superannuation and excellent benefits
About Monash College
Monash College serves as the preferred pathway to Monash University for international students, excelling in pre-university education. Our mission is centered around people, focusing on transforming lives as students transition to Monash University and their future careers.
Role Overview
We are seeking a dedicated Student Administration Officer to enhance our dynamic Student Administration team at Monash College.
This position is ideal for an individual who is enthusiastic about continuous improvement, possesses a keen eye for detail, and has prior experience in an educational administrative environment.
As the Student Administration Officer, your responsibilities will encompass the complete student life cycle at the College, including inquiries, admissions, orientation, enrollments, monitoring course progression, tracking and recording student attendance, ensuring compliance, and facilitating examinations.
Furthermore, the Student Administration Officer will engage in both short- and long-term planning for administrative service provision and will offer procedural guidance on policies alongside high-level administrative support to the team.
Required Qualifications and Skills
Your recent experience in a comparable role will enable you to excel from the outset. You are a self-motivated individual with exceptional attention to detail. Ideally, you will also possess:
Strong verbal and written communication skills, with the ability to cultivate and maintain relationships with key stakeholders Proven capability to work autonomously and navigate challenging situations effectively Over 2 years of experience as an administrator within the education sector, with a preference for experience supporting the student lifecycle in a Registered Training Organisation (RTO) Familiarity with administering a student management system, preferably Job Ready or Ready Tech Understanding of faculty regulations and policies related to student administration functions and university services Capacity to prioritize tasks and work efficiently and accurately under pressure Ability to exercise discretion and empathy towards customer needs Demonstrated ability to deliver quality service in a client-focused environmentBenefits Offered
We provide a variety of benefits, including:
Access to tailored training and development programs Convenient location in Docklands, with easy access to public transport Modern facilities featuring wellness rooms, multifaith spaces, premium coffee machines, an Employee Assistance Program, volunteer leave, and spacious office environmentsFor more information about employment at Monash College, please refer to our guide.
Application Process
If this opportunity aligns with your career aspirations, we encourage you to submit your application, including your CV and a one-page cover letter.
Monash College is dedicated to fostering a flexible and inclusive work environment. We welcome applications from individuals who may not meet every criterion listed in this role, as you may still be the right fit for this position or another role within the College.
Should you require any specific support or adjustments during the recruitment process, please inform us, and we will be glad to assist.
In line with our commitment to the safety and wellbeing of children and young people, all employees are required to hold a valid Working with Children Check (or VIT registration) at all times.
