Student Advisor

1 week ago

Docklands, Victoria, Australia Open Universities Australia Full time
{"title": "Student Advisor Role Overview", "content": "Unlock Your Potential as a Student Advisor

At Open Universities Australia, we're seeking dedicated and passionate individuals to join our team as Student Advisors. As a key member of our team, you'll play a vital role in supporting students in achieving their educational goals.

As a Student Advisor, you'll be responsible for providing exceptional customer service, guiding students through the enrolment process, and promoting educational solutions that meet their needs. You'll work closely with our cross-functional team to ensure seamless communication and collaboration.

We're committed to fostering an inclusive and diverse workplace, reflecting the diversity of the students we serve. If you're passionate about education and committed to delivering an exceptional student experience, we encourage you to apply.

Key Responsibilities:
  • Act as the primary point of contact for prospective students, providing guidance and support throughout the enrolment process.
  • Promote and aid students with their degree inquiries, ensuring they receive the best education solutions for their needs.
  • Continuously support and nurture students throughout their educational journey, addressing any concerns or questions they may have.
  • Contribute to team success by providing and receiving feedback, assisting in coaching and support, and participating in process improvement initiatives.
What We Offer:
  • A comprehensive training program to develop core competencies for future success.
  • Quarterly sales incentives and annual company performance incentive programs.
  • Not-for-profit salary packaging benefits, including novated leasing.
  • Ongoing learning and training opportunities.
  • Subsidised study opportunities.
  • Paid subscription to Calm as part of our commitment to health and wellbeing.
  • Inclusive leave policy to accommodate significant events beyond public holidays.
  • Workation leave – the opportunity to work from anywhere for 10 days a year.

We're committed to creating a workplace that values diversity, equity, and inclusion. If you're passionate about education and committed to delivering an exceptional student experience, we encourage you to apply.

", "lang_code": "en-US"}

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