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Customer Service Representative's
3 weeks ago
4 month contract - possible extension
- Government Role
- Parramatta Location
APG Workforce are currently seeking Customer Service Representative for a 4- month contract within a Parramatta Government Sector.
Start Date: 10/02/2023
End Date: 30/06/2023
Location: Parramatta
Pay Rate: $32.16 per hour + Super
Working Hours: Up to 7 hours per day / 35 hours per week
The successful contractors will be working on a 7am-7pm rotating roster.
The roster will not be the same shift for 2 consecutive rosters and would typically look like the below: early start shift (e.g. 7am start), then a mid-shift (e.g. 9 - 10am start), then a late shift (e.g. 11am start)
Monday to Friday, excluding public holidays.
These agents will be working within the Community and Life Events business line.
- Need excellent written and verbal communication skills
- Previous gov experience is preferred but not required
- Intermediate computer skills required
- Typing
- Using mouse and monitor
- Proficient in Microsoft office suite, particularly Outlook and Teams
- Specific software will be taught however contractors need to be technically savvy and have the ability to pick up systems quickly
Training will be: Parramatta Contact Centre
Nesting period will be: 4 weeks
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