Customer Service Representative

4 weeks ago


Parramatta, Australia people2people Full time

Our client is a worldwide well-known and highly respected brand in the electronics industry. With expansion to their business, we have now an opportunity for an Customer Service Representative to join the team.

**The Role**:
**Duties and Responsibilities**:

- Monitor and drive resolution for Long Term Pending service orders and ensure daily updates of all open service orders.
- Assisting in the maintenance and achievement of full regional service coverage for all products ensuring repair quality and customer service standards are maintained at the highest level.
- Liaise with internal departments and external service providers ensuring all open SOs are progressed and closed fluently
- Update and follow up service order statuses to guarantee system data accuracy

**About YOU**:

- School Certificate
- Previous experience in a similar role
- Excellent communication and eye for detail

**The Benefits**:

- Generous discount on company products
- Access to discounts and special promotions with retail partners
- Hybrid working arrangement 4 days in the office 1 from home
- Access to wellbeing platform
- Heavily discounted gym membership
- Onsite parking

Contact Juma on 0413 051 365 for a confidential discussion or APPLY now via the link



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