Expert Implementation Consultant

2 weeks ago

Melbourne, Australia Altera Digital Health Full time

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon®, Allscripts TouchWorks®, Allscripts® Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

**Expert Implementation Consultant**

**About Us**

A global healthcare IT innovator, Altera Digital Health delivers health IT solutions that support caregivers around the world. At the intersection of technology and the human experience, we are driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. The healthcare industry recognises Altera Digital Health as a global leader in health-IT technology.
- Expand your career into Digital Health
- Competitive salary and benefits

**Responsibilities**:
**Domain Expertise**:

- Expert knowledge of clinical improvement program implementation, including gap analysis following current and future state process assessment

**Solution Implementation**:

- Carry out the implementation of digital health solutions following a detailed project plan and in accordance with the agreed project scope
- Lead process assessment and redesign working collaboratively with clients to achieve robust, practical, and beneficial workflows, and configure solutions based on these
- Test digital health solutions using robust procedures to identify and resolve test issues
- Thoroughly understand implementation methodologies and be able to put these into practice
- Support User Acceptance Testing and Production Verification Testing performed by the client
- Support clinicians and administrative staff during activation of digital health solutions
- Support solution training to ensure end users and super users are able to effectively and safely use the solution

**Consultancy**:

- Deliver advice, guidance and recommendations on system configuration and implementation best practice
- Identify, analyse, and document client business requirements, and ensure these are mapped to test cases and results
- Identify solution gaps and assist in the development of customisation or other strategies within the project scope
- Provide system optimisation guidance and recommendations

**About You**:

- Bachelor's Degree and Clinical/Business experience
- Digital health implementation experience highly regarded
- Certified Health Informatician Australasia (CHIA) credential highly regarded

**Travel Requirements**:

- As warranted by project work

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