Social Media and Community Manager

3 weeks ago

Richmond, Australia Grill'd Full time

**About Grill’d**

We’re in the business of good burgers that do good - for people and the planet.

And it takes a lot of good people to make it happen. From our local suppliers to our restaurant teams, everyone plays a vital role in helping us create a better future, one delicious burger at a time.

From sustainability initiatives in our restaurants to pioneering meat-free menu options, supporting local community orgs each month and donating over 51,000 burgers to those doing it tough, we’re changing the burger game for the better. Want to be part of a burger revolution? Join us

**About the role**:
Reporting to the Head of Brand, we’re looking for a creative and engaging Social Media & Community Manager to join our Support Office in Richmond.

This person will play an integral role in bringing Grill’d brand to life by planning and executing the Grill’d social media strategy. With the support of our Customer Service & Social Media Coordinator, you will also be responsible for the day-to-day management of social media communities, driving our vision to build the most actively engaged community of healthy burger lovers.

**Sound good? Here's some of the things you’ll manage**:

- You’ll take full ownership of social media calendar to ensure that it aligns with the wider marketing strategy.
- Community engagement - amplifying marketing campaigns and activities through social media, leveraging relevant partnerships.
- Identify and build relationships with brand ambassadors/influencers to extend the Grill’d Brand to new audiences.
- Use marketing strategies to deliver the Grill’d brand message and work on any upcoming promotions/competitions to increase brand awareness.
- Develop action plans to grow & maintain followers and engagement through social media platforms including Instagram. LinkedIn, Facebook, TikTok, YouTube.
- Work with the wider marketing team to help deliver brand content experiences to bring moments of brand and social together.
- Reporting on social media metrics, providing insights, flagging opportunities for growth.

**Who we’re looking for**:

- 3+ years’ experience working in a similar role, with a strong understanding of digital/Ecommerce/CRM platforms and technologies
- Experience in developing social content and social media programmes
- Someone with an understanding of marketing analytics and reporting, preparing reports for key stakeholders
- Exceptional copywriting skills with the ability to understand Grill’d’s brand voice

**Why Grill’d?**
- Epic office culture, social events ranging from active activities, community events and social gatherings
- Endless opportunities to grow your career, you don’t need to follow a linear career path in our business. We offer multiple opportunities whether it’s developing your soft skills or moving into a different department. We want to help you grow
- We care a lot about our planet, our community and our people. Grill’d offer paid time off during work hours to volunteer at our charity partners throughout the year
- Love our burgers as much as the job? Did we mention we also offer free burgers every month?

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